End-to-End Medical Device Logistics
UPS HealthTech™ service is a comprehensive, end-to-end logistics solution built specifically for capital medical equipment of all sizes, helping ensure safe and compliant transport from the warehouse to final delivery.
Your Trusted Medical Device Delivery Partner
Specialized Warehousing
Safely store, maintain, and prepare your medical devices in our specialized facilities.
White Glove Transportation
Specialized care and delivery of high-value equipment with precision.
Demo Pool & Value-Added Services
Keep loaner and demo devices deployment-ready with streamlined management plus support for kitting, software updates, and minor repairs.
Advanced Storage Solutions
Advanced Storage Solutions
Our advanced facilities go beyond storage. We offer on-site technical support services including decontamination, inspection, preventive maintenance, and repair - all under one roof.
- Secure storage provides complete visibility into inventory and product readiness.
- On-site services include inspection, decontamination, and routine maintenance.
- Our efficient processes manage everything from storage to final deployment.
Expert Handling and Transport
Expert Handling and Transport
Our dedicated fleet and technically trained crew handle your equipment with precision — from pre-visit planning and secure packaging to fixed-time delivery and on-site installation.
- We offer pre-planned moves with secure packaging and fixed-time delivery windows.
- Our services include inside delivery, precise room placement, and on-site installation support.
Complete Demo Pool Management
Complete Demo Pool Management
We manage your entire loan pool so your customers can experience your devices before they buy. We handle delivery, configuration, pick-up, cleaning, and restocking — keeping your devices in the field and working for you.
- We coordinate the storage, tracking, and movement of your entire demo pool.
- Our team handles all device preparation, including readiness checks, cleaning, and software updates.
Dedicated Customer Service
Dedicated Customer Service
When you’re managing medical devices across multiple markets, clear communication matters. Simplify your logistics and gain complete oversight with a single, centralized, multilingual team dedicated to your needs.
- Get one-point visibility for all orders, shipments, and returns.
- Our integrated software offers enhanced tracking and coordination across all operations.
Customizable Support
Customizable Support
From complex installations and rigging to pre-sterilization, kitting, and custom labeling — our skilled technicians follow manufacturer and consignee protocols to the letter.
- Services include kitting, assembly, and labeling to prepare devices for immediate use.
- We also provide support for complex installations, pre-sterilization processes, and specialized rigging.
Why UPS HealthTech™ Services?
One Partner, End to End
Forget juggling multiple vendors. Our integrated network and 24/7 multilingual control tower provide a single point of contact for all your technical logistics needs across Europe and the U.S.
Expertise You Can Trust
Our technicians are more than drivers; they are trained specialists who ensure your medical devices are handled, installed and serviced according to your specific instructions.
The Power of UPS Healthcare
As part of a world-leading healthcare logistics company, you gain access to a global network and decades of supply chain expertise, all dedicated to supporting your growth.
Explore More
UPS HealthTech™ services Expand Globally
New service offerings in Europe and launching a new tailored solution in North America.
Guide to Medical Device Management
A single gap in your medical device supply chain could put care at risk. This guide shows you how to close those gaps fast, from device lifecycle management to real-time visibility and reverse logistics.
Frequently Asked Questions
We deliver end-to-end logistics for medical devices of all sizes - from delicate instruments to large medical capital equipment - across warehousing, transportation, demo pool management, and value-added logistics services.
Our expertise includes, but is not limited to:
- Diagnostic Imaging: Safe handling of CT, MRI, and X-ray systems
- In Vitro Diagnostics (IVD): Secure, compliant transport of laboratory testing devices
- Hospital Equipment: Seamless logistics for beds, furniture, and facility assets
- Orthopedics: Full lifecycle management of surgical kits, including sterilization
- High-Value Small Medical Devices: Reliable transport for sensitive, portable equipment such as ultrasound systems
- Minimally Invasive Technologies: Advanced logistics support for surgical robotics and next-gen devices
- And beyond - we tailor solutions to your specific product requirements, ensuring performance, compliance, and speed to market across the entire healthcare spectrum.
Yes, our "white glove" service ensures your complex equipment is handled correctly.
- On-site installation: Our trained personnel manage the on-site installation of sophisticated medical devices according to your instructions.
- Quality and compliance: We collaborate with you to ensure each installation adheres to your precise specifications.