End-to-End Medical Device Logistics

https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:8f1573a5-b4e6-4c1d-a6fb-2fd25b4cf8e2/as/960x540-medical-device-machine.avif?assetname=960x540-medical-device-machine.png

UPS HealthTech™ service is a comprehensive, end-to-end logistics solution built specifically for capital medical equipment of all sizes, helping ensure safe and compliant transport from the warehouse to final delivery.

Contact an Expert

Your Trusted Medical Device Delivery Partner

true
An employee in a warehouse

Specialized Warehousing

Safely store, maintain, and prepare your medical devices in our specialized facilities.

UPS healthcare truck fleet

White Glove Transportation

Specialized care and delivery of high-value equipment with precision.

Image of an employee handling CT scan machine

Demo Pool & Value-Added Services

Keep loaner and demo devices deployment-ready with streamlined management plus support for kitting, software updates, and minor repairs.

<style>
.ups-wrap.upshc-ask_an_expert{background:#fafafa;padding-top:47px;padding-bottom:50px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner{padding:0;margin:0 auto;max-width:1110px;position:relative}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner #contact_title{font-weight:500;font-size:28px;color:#080808;margin:0 auto;max-width:1100px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm{width:100%!important;max-width:1100px;margin:0 auto}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow{clear:both}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol{float:left;position:relative;min-height:2em;width:50%}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoOffset{float:left;height:1.2em}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap{float:left;width:100%}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap label.mktoLabel{font-size:16px;color:#080808;font-weight:600;width:100%!important;margin-left:0;line-height:18px;margin-bottom:10px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap label.mktoLabel .mktoAsterix{float:left;color:#080808;padding-left:0;padding-right:5px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap .mktoGutter{display:none}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap .mktoField{height:46px;position:relative;font-size:14px!important;border:2px solid #e0e0e0;border-image:initial;border-radius:4px!important;width:90%!important;margin-right:20px!important;padding:0 20px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap .mktoField:focus{border:2px solid #426da9}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap .mktoInvalid{border:2px solid #e51b00}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap textarea#commentHistory{width:1050px!important;height:165px}@media(max-width:767.98px){.ups-wrap.upshc-ask_an_expert .ups-wrap_inner{padding:0 10px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap{width:200%}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap textarea#commentHistory{width:100%!important}}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap .mktoHtmlText span strong span{font-weight:600;color:#757575}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoButtonRow .mktoButtonWrap.mktoSkip .mktoButton{margin-top:10px;box-shadow:none;text-shadow:none;background:#ffc400;color:#000;border:none;border-radius:25px!important;padding:.7em 2em;font-weight:600;font-size:16px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow:nth-child(13) .mktoFormCol{width:90%}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow:nth-child(13) .mktoFormCol .mktoFieldWrap{display:flex;justify-content:center;align-items:center;flex-direction:row-reverse}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow:nth-child(13) .mktoFormCol .mktoFieldWrap .mktoCheckboxList{margin-right:20px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoButtonRow{display:flex;justify-content:left;align-items:center}@media (max-width:767.98px){.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow:nth-child(13) .mktoFormCol{width:50%}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow:nth-child(13) .mktoFormCol .mktoFieldWrap .mktoCheckboxList{width:35px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoButtonRow{align-items:center;justify-content:center}}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoButtonRow .mktoButtonWrap.mktoSimple,.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoButtonRow .mktoButtonWrap.mktoSkip{margin-left:0!important}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoButtonRow .mktoButtonWrap.mktoSimple .mktoButton{margin-top:10px;background:#0e2554!important;border:none;border-radius:25px!important;padding:.7em 2em;font-weight:600;font-size:16px}.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap textarea#formQuestionComments{width:1050px!important;height:165px}@media (max-width:767.98px){.ups-wrap.upshc-ask_an_expert .ups-wrap_inner .mktoForm .mktoFormRow .mktoFormCol .mktoFieldWrap textarea#formQuestionComments{width:calc(100% - 10%)!important}}
</style>
<div class="ups-wrap upshc-ask_an_expert">
<div class="ups-wrap_inner">
<h3 id="contact_title">Get in Touch with a Logistics Expert</h3>
<script src="//solutions.ups.com/js/forms2/js/forms2.min.js"></script>
<form id="mktoForm_9016"></form>
<script>
function askAnExpertTestForm() {
  MktoForms2.whenReady(function () {
    var mktoBtn = $(".mktoButtonRow");
    mktoBtn.children().children().remove();
    $(".mktoFormRow .mktoFormCol .mktoFieldWrap .mktoHasWidth").find("em").children().hide();
    $("form.mktoForm #MktoPersonNotes").on("change", function () {
      if ($(this).val() === "Healthcare Business") {
        var submitBtnMkto = $(
          "<button type='submit' class='mktoButton'></button"
        ).html("Submit");
        mktoBtn.children().append(submitBtnMkto);

        $(".mktoFormRow .mktoFormCol .mktoFieldWrap .mktoHasWidth").find("em").children().show();
      } else {
        mktoBtn.children().children().remove();
        $(".mktoFormRow .mktoFormCol .mktoFieldWrap .mktoHasWidth").find("em").children().hide();
      }
    });
  });
}

askAnExpertTestForm();
MktoForms2.loadForm("//solutions.ups.com", "935-KKE-240", 9016, function (form) {
                    form.onSuccess(function (values, followUpUrl) {
                        form.getFormElem().hide();
                        document.getElementById('confirmform').style.display = 'flex';

                        document.getElementById('confirmform').style.justifyContent = "center";

document.getElementById('confirmform').style.alignItems = "center";

document.getElementById('confirmform').style.flexDirection = "column";
                        document.getElementById("contact_title").style.display = "none";
                        document.querySelector(".ups-contentBlock").style.display = "none";
                        window.scrollTo(0, 0);
                        return false;
                    });
                });</script>
<div id="confirmform" style="display:none;" class="thankyou-block">
<span class="img-block">
<img src="/assets/resources/healthcare/images/thankyou-icon.svg" alt="" class="img"></img>
</span>
<h3 class="text-title">Thank You!</h3>
<p class="text-sm">Your request has been received.</p>
</div>
</div>
</div>

Advanced Storage Solutions

Advanced Storage Solutions

Our advanced facilities go beyond storage. We offer on-site technical support services including decontamination, inspection, preventive maintenance, and repair - all under one roof.

Expert Handling and Transport

Expert Handling and Transport

Our dedicated fleet and technically trained crew handle your equipment with precision — from pre-visit planning and secure packaging to fixed-time delivery and on-site installation.

Complete Demo Pool Management

Complete Demo Pool Management

We manage your entire loan pool so your customers can experience your devices before they buy. We handle delivery, configuration, pick-up, cleaning, and restocking — keeping your devices in the field and working for you.

Dedicated Customer Service

Dedicated Customer Service

When you’re managing medical devices across multiple markets, clear communication matters. Simplify your logistics and gain complete oversight with a single, centralized, multilingual team dedicated to your needs.

Customizable Support

Customizable Support

From complex installations and rigging to pre-sterilization, kitting, and custom labeling — our skilled technicians follow manufacturer and consignee protocols to the letter.

Why UPS HealthTech™ Services?

true
man carrying box

One Partner, End to End

Forget juggling multiple vendors. Our integrated network and 24/7 multilingual control tower provide a single point of contact for all your technical logistics needs across Europe and the U.S.

employees walking in warehouse

Expertise You Can Trust

Our technicians are more than drivers; they are trained specialists who ensure your medical devices are handled, installed and serviced according to your specific instructions.

Image of a truck driving on the road

The Power of UPS Healthcare

As part of a world-leading healthcare logistics company, you gain access to a global network and decades of supply chain expertise, all dedicated to supporting your growth.

Explore More

true
employees standing in a lab with medical equipment

UPS HealthTech™ services Expand Globally

New service offerings in Europe and launching a new tailored solution in North America.

Read More

Image of a CT scan machine

Guide to Medical Device Management

A single gap in your medical device supply chain could put care at risk. This guide shows you how to close those gaps fast, from device lifecycle management to real-time visibility and reverse logistics.

Read More

Frequently Asked Questions

What types of medical devices do you handle?

We deliver end-to-end logistics for medical devices of all sizes - from delicate instruments to large medical capital equipment - across warehousing, transportation, demo pool management, and value-added logistics services.

Our expertise includes, but is not limited to:

  • Diagnostic Imaging: Safe handling of CT, MRI, and X-ray systems
  • In Vitro Diagnostics (IVD): Secure, compliant transport of laboratory testing devices
  • Hospital Equipment: Seamless logistics for beds, furniture, and facility assets
  • Orthopedics: Full lifecycle management of surgical kits, including sterilization
  • High-Value Small Medical Devices: Reliable transport for sensitive, portable equipment such as ultrasound systems
  • Minimally Invasive Technologies: Advanced logistics support for surgical robotics and next-gen devices
  • And beyond - we tailor solutions to your specific product requirements, ensuring performance, compliance, and speed to market across the entire healthcare spectrum.
false
Can you handle the specific installation requirements for our complex equipment?

Yes, our "white glove" service ensures your complex equipment is handled correctly.

  • On-site installation: Our trained personnel manage the on-site installation of sophisticated medical devices according to your instructions.
  • Quality and compliance: We collaborate with you to ensure each installation adheres to your precise specifications.
false
Is UPS HealthTech™ service available for me to use in my country or region?
We are constantly expanding our solutions to more parts of our network. Ask an Expert or contact your UPS account representative to see if UPS HealthTech™ service is available for you.
false
<style>.header-wrapper .header .nav-wrapper section#nav .nav-sections nav ul li.subsection #subsection-solutions ul {border-inline-start: 1px solid var(--gray-3);} .mktoFieldWrap:has(#LblformQuestionEmailOptInCheckbox){display:flex;flex-direction:row-reverse}.mktoCheckboxList{width:50px !important}#formQuestionEmailOptInCheckbox{height:20px !important}@media screen and (min-width:1024px){.mktoFieldWrap:has(#LblformQuestionEmailOptInCheckbox){width:1045px}#formQuestionComments{min-width:1045px}} </style>