Download the UPS App for Live Tracking & Shipping

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Get more done on the go with the UPS App. Track packages, schedule pickups, manage delivery options, and ship faster and easier at The UPS Store®

Download for iOS

Download for Android

Shipping Services

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Tracking Services

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  • Understand Tracking Status
  • Change a Delivery
  • File a Claim
  • Track Up to 50 Packages
  • Enhanced Tracking Through RFID Sensors

Ship at The UPS Store

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Take your barcode to any The UPS Store location and easily print your shipping label.

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Ship Packages Using the QR Code

Scan your QR code at The UPS Store to easily access and share your saved contacts in your UPS address book and track all of your Store shipments digitally.

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Get Fast Digital Receipts at Time-Saving Kiosks

Scan your QR code at The UPS Store with time-saving kiosks for faster, effortless digital tracking receipts for your shipments and drop-offs.

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Home Health Kit Return Adherence

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  • Manage Your Home Health Shipment
  • Prepare Your Return With Ease
  • Flexible Pickup and Drop-Off Options
  • Track Your Return With Confidence
  • Stay Informed With Proactive Updates

Go to UPS Healthcare

FAQ

How do I get the UPS App?
Download the free UPS App on Apple App Store and Google Play Store.
Can I track a package by address without a tracking number?
No, a 1Z tracking number must be used to track packages.
Why isn't the live map showing up for my package?
Follow your delivery using the map in the UPS App and see how many stops away your package is from the recipient.
Do I need a printer to ship a package with the UPS App?
You do not need a printer to print your UPS shipping label. You can use the mobile bar code when you ship a package via the UPS App and drop the package off at The UPS Store.
Is tracking on the UPS App more accurate than the website?
Both the UPS App and UPS.com will have near real-time tracking for your package.
Is the UPS App the same thing as UPS My Choice?
Log into your UPS My Choice account on the UPS App to make delivery changes, manage delivery notifications, get delivery photos, estimated delivery times and add instructions for your driver.
How do I change my delivery date or reroute a package in the app?
You can manage delivery date and reroute packages through making selections with your My Choice or My Choice Premium memberships.
Can I schedule a package pickup using the app?
Yes, you can schedule a pickup for one package or schedule a pickup for multiple packages.
What should I do if the UPS App gives me a login or agreement error?
If you experience any issues regarding the app, please direct questions and concerns to mobiledev@ups.com.
How do I contact customer service through the UPS App?
UPS Virtual Assistant is available in the UPS App to resolve customer support needs, helping with topics such as package tracking, changing a delivery and scheduling a pickup.
What benefits do I get by scanning the QR code in the Store tab of the UPS App?
Scan your QR code in-store with a Store associate or at a time-saving kiosk to easily access and share your saved UPS address book contacts and to easily track all of your Store shipments digitally.