Medical device logistics with real-time visibility

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Medical devices so often have the potential to save or change a life. Our medical device logistics solutions increase your global supply chain efficiency and visibility so you can quickly get critical devices, surgical kits, and other equipment to and from the places where they're needed most.

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UPS HealthTech™

Managing and transporting high-tech medical and hospital equipment.

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  • White Glove Transport

    Trained crew and dedicated fleet for fixed time and point-of-use deliveries with installation support.
  • Advanced Warehousing

    Services for secure storage, demos, parts, fittings, and on-site technical support.
  • Value Added Services

    Tailor made procedures, including but not limited to decontamination, complex device instillations, and reverse logistics management.
  • Dedicated Customer Service

    Multilingual team and control tower.

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Medical device delivery logistics

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  • Visibility

    Get real-time shipment visibility and a priority path through the UPS network from order to delivery with UPS® Premier medical device services.
  • Simplifing international expansion

    UPS Healthcare understands international shipping, including customs rules and regulations. And with more than 2,000 daily flights to over 220 countries and territories, we help make international shipping easier.
  • Reverse Logistics

    When you need to get your equipment back into inventory for the next order, our reverse logistics services can help make it easier, faster, and more flexible.
  • Inventory Reduction

    Take the load off your inventory while improving service to the hospitals you support by outsourcing medical device logistics.

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Frequently Asked Questions

How can I make outbound shipping of medical devices and medical equipment more efficient?

We can help you optimise your inventory through more efficient shipping and logistics such as:

  • Mode Optimisation: We help boost transportation efficiency using ground, air and international packaging services, whether you need it the next day, the next week, early in the morning or at the end of day.
  • Increase Dock Efficiencies: Our ‘one-driver advantage’ means you have one driver for air, international and ground parcels, which means fewer lorries at your dock.
  • Flexibility: We can provide both lorryload and less-than-lorryload freight options for standard and urgent delivery.
  • Risk Mitigation: We offer a variety of insurance and packaging options
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What services do you offer for high-tech medical equipment management?
We offer UPS HealthTech™ service, a comprehensive, end-to-end complex logistic service designed specifically for high-value medical devices. This includes our White Glove Service for secure transport, Specialized Warehousing with technical support, and a Dedicated Customer Service team. We manage everything from initial pickup to final delivery and even reverse logistics. Contact a sales representative to see what’s available in your region.
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How can you support visibility and compliance for medical device shipments?
We offer technology solutions including UPS® Premier and UPS® Pickup Point to enhance tracking and provide proof of delivery. Additionally, UPS HealthTech™ offers a dedicated customer service team, talk to a sales representative to find out availability in your region.
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Do you offer priority handling for medical devices?
Yes. Our UPS® Premier service offers advanced sensor technology with highly specialised handling, advanced recovery options, and enhanced visibility and control along the way.
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What do you offer for medical device supply chains?

We are a single-source solution for healthcare logistics, including medical devices. Customers can capitalise on opportunity by leveraging our global footprint and capabilities including:

  • More than 17.2 million square feet (1.5+ million square meters) of healthcare-licensed space
  • More than 210 HLD facilities around the globe
  • Seasoned customs brokerage experts helping negotiate clearance at the borders of more than 220 countries and territories
  • A team of more than 11,000 highly skilled individuals dedicated to support healthcare and life sciences clients
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Tell us about your unique business needs and discover potential solutions you did not even know existed.

Don't hesitate, reach out today - no obligations, just possibilities.

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