Contact UPS Healthcare
In this business, time is of the essence. That is why we created our new UPS Healthcare™ Customer Care center. Our employees are trained extensively on the business and are solely dedicated to UPS Healthcare customers so you can get answers quickly and get back to doing what matters most – providing for patients.
Give Us a Call
Are you an existing customer with questions regarding shipments or your account?
Call +44 (020) 7949 0182 and +44 0845 161 0015 to speak to a highly trained UPS Healthcare professional or email them at ukhealthcaresupport@ups.com with your account number and inquiry details, and a representative will get back to you within two business days.
More Contacts
UPS® Pickup Point Support
- ukplacardsupport@ups.com
- +44 207 949 0090
Mon–Fri, 8 a.m. – 6 p.m. (Local Time)
UPS® Premier Support
- UPS Premier package service issues or technical support:
Call the appropriate number below based on your preferred language or contact us via email at premier@ups.com, for escalations, contact your assigned PRT representative or the Premier Control Tower at: UPSClarkPremierControlTower@ups.com
- Primary Support (European business hours: 8:00 a.m. – 6:00 p.m. CET)
- English: +44 20 7949 0494
- Dutch: +31 20 504 0544
- French: +33 1 57 32 40 74
- German: +49 69 6630 8388
- Italian: +39 02 4527 9011
- Spanish: +34 91 349 6564
-
After-hours support:
- Phone: +1-866-520-6085 (option 2)
- Email: premier@ups.com (please always copy UPSPremierGuatemalaEscalationDispatch@ups.com)
Support When You Need It
Billing Support
Domestic Billing:
+44 345 1610016
Import/Brokerage Bill:
+44 345 1610016
M-F 08:00-18:00
Technical Support
+44 20 7949 0192
M-F 08:00-18:00