UPS One-Time Collection

Schedule a collection only when needed, giving you full control to arrange a driver without any ongoing schedule.

Who One-Time Collections Are For

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Occasional Shippers

Helpful for those who ship infrequently and need a convenient collection option without committing to a regular schedule.

Last-Minute or Overflow Needs

Ideal for companies that require an extra collection outside their normal routine to handle unexpected shipment volume or urgent orders.

Flexible, On-Demand Operations

Made for companies that prefer scheduling collections only when necessary, offering complete control over timing without recurring commitments.

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Step 1: Enter Your Label and Location InfoEnter your tracking number (or create a label), confirm your collection and parcel details, then select the UPS service(s) for your shipments to view available collection dates and times.
Step 2: Select Collection Date and TimeChoose a collection date and time window, then provide the parcel location and any special instructions.
Step 3: Choose Payment Method and ConfirmReview and submit your collection request, complete payment if required, and save the confirmation for tracking.

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What time does UPS collect parcels?

For a One-Time Collection, UPS will collect your parcel(s) within the selected window upon scheduling.

How do I find the current status of my One-Time Collection?

You can view collection status, details, and history by logging into your UPS Collection Dashboard. You can also check your collection status here, without needing to log in.

How much does it cost to schedule a One-Time Collection?

Learn the latest pricing for UPS One-Time Collection by searching for “Value-Added Services – Collection Options” in the UPS Rates & Service Guide.

Fees are applied per collection request regardless of the number of parcels being collected. Residential, area and fuel surcharges may apply.

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UPS has flexible collection solutions designed to match the pace of your business.