UPS On-Call Pickup
Schedule a one-time pick-up, using any UPS shipping service, with UPS On-Call Pick-up®.
How to Schedule a UPS On-Call Pick-up
Pro Tip:
Keep in mind, you can always hand off a pre-labelled package to your UPS driver when they’re delivering to your home or place of business.
Here are the Details
UPS On Call Pick-up is best for customers who need a one-time pick-up.
- Available for most addresses in CA.
- Schedule a pick-up for the same day or a future date.
- If you’re travelling, you can request a pickup at an alternative location.
- If the pick-up occurs at a residential location, a Residential Surcharge will be added.
- An Area Surcharge will apply for residential pick-ups designated by UPS as rural or extended. These fees do not apply to commercial locations.
Pro Tip:
If you consistently need one-time pick-ups, scheduling one of our recurring pick-up options may be a more economical option for you.
UPS On Call Pick-up Charges
Pricing
- Charge per Pick-up
- Charges
- Same-Day Pick-up (phone-in request)
- $5.70 CAD
- Same-Day Pick-up (UPS.com request)
- $3.90 CAD
- Future-Day Pick-up (phone-in request)
- $3.60 CAD
- Future-Day Pick-up (web request)
- $1.75 CAD
FYI:
UPS Worldwide Express Freight™ pick-up or drop-off must be scheduled at UPS.com or by calling +1-800-782-7892. UPS Worldwide Express Freight pick-up cannot be combined with UPS Ground, Air and International Services package pick-up.
Need a Different Pick-up Option?
Pick-up Every Weekday
A recurring scheduled pick-up each business day at a designated pick-up time.
Automatic Pick-up
A scheduled pick-up, only as needed. When you create your first shipment of the day, a pick-up is automatically scheduled.
Flexible Daily Pick-up
A more economical daily pick-up option – every weekday, when a driver is in your area.
Choose Your Pick-up Day
Pick-up on specific days, based on your needs. You can pre-select 1–4 business days each week.