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News and Information

UPS Delivers Peak Profits
UPS announced fourth-quarter 2015 adjusted diluted earnings per share of $1.57, a 26% increase over adjusted fourth-quarter 2014 results.
New Lithium Battery Regulations Effective April 1, 2016
Regulations applicable to shipments of batteries by air are changing.
Canada Council of Teamsters Ratifies Five-Year Agreement with UPS
UPS Canada is pleased to announce that a tentative agreement with the Canada Council of Teamsters has been ratified. This results in a new five-year agreement covering approximately 7,000 employees throughout Canada. The provisions of the new five-year contract have an effective date of August 1, 2015 and will extend through July 31, 2020.
Return To Sender: UPS Wraps Up Holiday Shipping Season With Easier Returns
With consumers breaking online shopping records, post-holiday merchandise returns and exchanges will extend UPS's holiday peak shipping season into the New Year.
UPS Canada Makes Extra Special Delivery This Holiday Season
Through the first-ever Canadian Wishes Delivered campaign, UPS Canada helped a mother and her son reunite just in time for the holidays.
Fewer Canadians Are Taking Advantage of Black Friday Deals Across the Border This Year
This Black Friday, Canadians make changes to their purchasing habits as fewer shoppers take advantage of Black Friday deals across the border.
Rates Effective for 2016

New rates for package delivery service went into effect on Monday, December 28, 2015.

Canadian Automated Export Declaration (CAED) Program - 2016
The purpose of this notice is to inform exporters that the 2016 version of the Canadian Automated Export Declaration (CAED) program software will be available and ready for download when it is released on December 7, 2015.
Canadian SMEs Still Struggling to Adopt E-Commerce
Despite an enthusiastic 81 per cent agreement that mobile and digital communications are essential to the future growth of their businesses, Canadian small-to-medium-sized enterprise (SMEs) continue to lag when it comes to e-commerce.
Plan Ahead for Holiday Season Shipping with UPS

To help you plan ahead and serve your customers better this holiday season, UPS is offering these valuable resources.

The UPS Store® Celebrates 10 Years In Canada
UPS marked the 10th anniversary of The UPS Store  in Canada when Michael Tierney, president of UPS Canada, spoke to The UPS Store Convention in Montreal.
South Korea's Postal Code Format is Changing
Effective August 1, 2015, South Korea will use a new 5-digit postal code.
Service Suspended in St. John's Newfoundland on Wednesday August 5, 2015
In observance of the Regatta Day Holiday, all UPS pickup and delivery service in St. John's, Newfoundland will be suspended on Wednesday August 5, 2015. Normal operations will commence on Thursday August 6.
Guaranteed Delivery Time Change for Select Services Within Canada
Effective Monday, July 13, 2015, our guaranteed delivery times for UPS Express Early A.M.® and UPS Express Saver® are changing for shipments within Canada. Guaranteed delivery times for international services remain the same.
Pan Am/Parapan Am Games Impacting Greater Toronto Area
As the Greater Toronto Area prepares to host the 17th Pan American Games from July 10-26 and the Parapan Am Games Aug 7-15, increased security measures and road restrictions may affect delivery service in the days leading up to and during the games.
Service Is Limited for Shipments of Lithium Ion Batteries Packaged Without Equipment
As a result of new restrictions imposed by certain other air carriers, some origins and destinations for lithium ion batteries shipped without equipment are subject to new limitations.
Pre-Approval Is Required to Ship Lithium Metal Batteries Without Equipment
Effective July 1, 2015, all customers who wish to ship lithium metal batteries without equipment via UPS® Air services will be required to obtain pre-approval.
Company Website and Facebook Are Top e-commerce Tools for Canadian SMEs
According to a recent UPS Canada survey, the majority of small- and medium-sized enterprises (SMEs) agree that e-commerce plays an important role in their business (62 per cent).
Canadian internal trade red tape a burden on half of SMEs
According to UPS Canada survey data released today, 48 per cent of small and medium-sized enterprises believe cross-provincial trade restrictions and red tape inhibit their business growth.
UPS Canada Gives Online Shoppers Around The World Delivery Confidence, Control and Convenience
UPS® today announced it will launch  UPS My Choice™ and the UPS Access Point™ network in Canada, two of the company's powerful services that work seamlessly together to provide busy online shoppers and global retailers new personalized solutions to manage residential package deliveries.
UPS Extends Brown Network in British Columbia
UPS® today announced it will be expanding its Canadian network by opening three operation centres in British Columbia (BC).
Service Temporarily Suspended in Libya
Due to civil unrest and airport closures in Libya, all UPS services to and from the country have been temporarily suspended.
UPS Celebrates Healthcare Campus
Canadian health and pharma companies granted increased access to one of the largest cold-chain chambers in Canada
Hands-On Volunteerism Leads UPS Giving Strategy
More than 49,000 hours of time donated to Canadian charities
Leading Women in Logistics Come Together to Celebrate International Women's Day
UPS Canada hosts influential panel: The Future of Women in Logistics
UPS Canada Welcomes Proposed Free Trade Agreement Between Canada and South Korea
Canada's first Free Trade Agreement with a top performing Asian market should deliver strong future economic benefits for Canada and enhance private sector competitiveness.
Russia Import Customs Procedure Changes for Shipments Intended for Personal Use
Authorities in Russia have recently communicated new customs procedures impacting import shipments sent to private individuals in Russia.
UPS Applauds Announcement of Bilateral Customs Harmonization for Low Value Shipments
UPS congratulates the Canadian and U.S. governments on the announcement of a newer, harmonized customs ceiling for low value shipments.
2013 the Year for Small Business in Canada: Investment in Services, Suppliers and Support Top Priorities
After a year of fiscal uncertainty and economic volatility, small business owners from coast-to-coast are looking to 2013 with a strong sense of optimism.
From Coast To Coast, UPS Canada Celebrates International Women's Day
Women's Leadership Development program collects non-perishable food items in support of local food banks.
Toronto Blue Jays Alumni Joe Carter Surprises Fans with Season Ticket Delivery from UPS
For the second consecutive year, UPS announced it is a Proud Partner of the Toronto Blue Jays. To mark this strategic sponsorship alliance, Toronto Blue Jays alumni Joe Carter personally delivered season tickets to a select number of long-standing season ticket holders across the Greater Toronto Area in a UPS package car.
New UPS Worldwide Express Freight Service Offers Faster International Shipping in More Lanes
UPS today announced a new express air freight service, UPS Worldwide Express Freight™, for urgent, time-sensitive and high-value international heavyweight shipments.
New Fraudulent Email Circulating
Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with UPS.
International Lithium Battery Regulations
Regulations applicable to international air shipments of lithium batteries have changed.
UPS Monitoring Service Capabilities in Japan

UPS service remains suspended in some areas of the Fukushima Prefecture due to hazardous conditions following the March 2011 earthquake.

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