UPS On-Call Pickup® - Parcel Collection


You can have your shipment collected from your home or office by scheduling your collection online at or by calling UPS Customer Service. UPS will collect all packages with a single collection request; you will not be charged collection fees per collection request.

Schedule a Collection

Terms of Service

The following terms of service apply to UPS On-Call Collection:

• Available for valid UPS services, from and to valid UPS destinations.
• A collection may be scheduled for the same day or a valid future day, excluding UPS holidays.
• All shipments are subject to UPS Terms and Conditions of Service.

This service does not apply to:

• UPS Worldwide Express Freight and UPS Worldwide Express Freight Midday.

Note: UPS Worldwide Express Freight® collection or drop-off must be scheduled by calling UPS. UPS Worldwide Express Freight collections cannot be combined with UPS Domestic or Express small package collections.