Set Up a Charge Back Code

To set up a charge back code:

1. On the Tools tab, select More Tools and then Charge Back Code Editor. The Charge Back Code Editor window appears.

2. Select the appropriate tab for the charge back code that you want to set up (that is, Reference No. 1 or Reference No. 2).

3. Use one of the following charge back code usage options:

• Select Not Used if you do not want to use charge back codes. If you select this option, you do not have to do anything else in this window (but see the first bullet under Notes).

• Select Required but Not Validated if you want to specify a charge back code of your choice. UPS WorldShip does not check these codes in any way.

• Select Required and Validated if you want to specify charge back codes from a list of valid codes.

4. If you select Required but Not Validated or Required and Validated, click the down arrow in the Package Reference No. 1 (or 2) Label box and select a label for Package Reference Number 1 (or 2). This label appears on the Service tab in the Shipping window.
   
   Tip: The Reference Qualifier Editor allows you to add custom reference qualifiers, which will appear in the Package Reference No. 1 (and 2) Label boxes. See Add a Custom Reference Qualifier.

5. If you select Required and Validated, type at least one valid charge back code in the Current Selection box and click the Add button. The charge back code appears in the Valid Charge Back Codes box.
   
   Tip: When you select Required and Validated, the codes entered in the Valid Charge Back Code box appear in the list of available charge back codes in windows that show this code (such as the Service and Reference tabs in the Shipping window).

6. When you are finished, click the Close button.

Notes:

• If you want to set up charge back codes before actually using the codes, select Not Used so that you do not have to specify any charge back code. Then collect valid charge back codes from your business units and type them into the list of valid codes. When the list is complete, change the charge back code option from Not Used to Required and Validated. The next time you start WorldShip, you will be able to see the list of valid charge back codes.

• You can use charge back codes in conjunction with each other. For example, you may want to designate Charge Back Code 1 for Purchase Order No. and Charge Back Code 2 for Purchase Req. Number.

• To clear a charge back code from the Current Selection box, click the Clear Selection button. This action removes all text from the Current Solution box and the highlight from the currently selected code in the valid Charge Back Code box.