Change or Delete a Charge Back Code

To change or delete a charge back code:

1. On the Tools tab, select More Tools and then Charge Back Code Editor. The Charge Back Code Editor window appears.

2. Select the appropriate tab for the charge back code that you want to change or delete (that is, Reference No. 1 or Reference No. 2).

3. Select the code in the Valid Charge Back Codes box. The code also appears in the Current Selection box.

4. Take the appropriate action:

• To change the charge back code, type the change to the code in the Current Selection box and click the Modify button. The edited code appears in the Valid Charge Back Codes box.
  
  Tip: To clear a charge back code from the Current Selection box, click the Clear Selection button. This action removes all text from the Current Solution box and the highlight from the currently selected code in the valid Charge Back Code box.

• To delete the charge back code, click the Delete button. The selected code is deleted from the Valid Charge Back Codes box.

5. When you are finished, click the Close button.