Address Guidelines

Follow these guidelines for the address boxes:

• Address – Use the Address 1, Address 2 and Address 3 boxes to enter the street address.
  
  Note: UPS cannot deliver to a PO Box. If you cannot obtain a street address and use a PO Box, the telephone number of the recipient must be on the label. A shipment addressed to a PO Box can experience delays, is not covered by any UPS service guarantees, and is assessed as an address correction surcharge.

• Country/Territory – Click the down arrow in the Country/Territory box and select a country/territory or type the name of the country/territory in the box.

• Postcode – This code is required for many destinations. See Countries/Territories Requiring Postcodes.

• City or Town and State/Province/County – Use the following guidelines for the City or Town and State/Province/County boxes:

• If such lists exist for the country selected in the Country/Territory box, click the down arrow in the City or Town and State/Province/County boxes and select a city or town and state/province/county. If the appropriate entry does not exist in a list or if the list does not exist for the country selected, type the city or town and state/province/county (up to 30 characters), as needed.
  
  Note: If the Country/Territory box shows Ireland, Republic of, click the down arrow in the State/Province/County box and select an entry, which can be a blank. You cannot type an entry in the State/Province/County box if the Country/Territory box shows Ireland, Republic of.

• For US 50 and Canada destinations for small package shipments, use the two-letter abbreviation for the state or province. See US State and Canada Province Codes.

• For Australia and Mexico destinations for Air or Ground Freight shipments, use the 2-to-3-letter abbreviation for the Australia province code or the 2-letter abbreviation for the Mexico state code. See Australia Province and Mexico State Codes for Air/Ground Freight.

• For other destinations, type up to five uppercase letters and numbers (without spaces) to abbreviate the state or province.

WorldShip handles validation and classification of addresses using the following tools:

• City-State-Zip Validator – This validator:

• Validates that you enter a valid combination in the City or Town, State/Province/County and Postcode boxes for all US 50 addresses. If you do not enter a valid combination, WorldShip supplies valid choices.

• Validates the city and state information for UPS Mail Innovations and UPS SurePost shipments with Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) Ship To addresses. For these shipments, the City or Town box must show APO, FPO or DPO, and the State/Province/City boxes must show AA, AE or AP.

• Address Validation and Classification Tool – This tool:

• Validates all US 50 addresses; it does not validate any other addresses; including APO, FPO and DPO Ship To addresses.

• Classifies addresses as either residential or commercial; it does not classify APO, FPO and DPO Ship To addresses.