Troubleshoot Help Problems with Windows Firewall Settings

When you install Windows XP with Service Pack 2 on your computer, Microsoft includes its Windows Firewall to help protect your computer from viruses and unauthorized access to your computer through a network or the Internet.  Since Microsoft recommends that you use the On default setting, you may need to troubleshoot the Windows Firewall in order to run WorldShip. Troubleshooting can include:

To determine and select your Windows Firewall default setting:

  1. Click the Start button on the Windows taskbar, point to Settings, and click Control Panel. The Control Panel window appears.

  2. Do one of the following:

  3. In Classic View, double-click Windows Firewall. The Windows Firewall window appears.

  4. In Category View, click Security Center, and then in the Windows Security Center window, click Windows Firewall. The Windows Firewall window appears.

  1. Click the General tab. The three settings are:

  2. On (recommended) - This setting is recommended by Microsoft; however, you must add an exception to allow WorldShip to receive connections from outside sources.

  3. Don't Allow Exceptions - This setting blocks your computer from connecting to the WorldShip database.

  4. Off (not recommended) - This setting allows your computer to connect to the WorldShip database, but it also turns off your protection from viruses and unauthorized access to your computer.

  1. Select On (recommended).

To add WorldShip to the Windows Firewall Programs and Services exception list:

  1. In the Windows Firewall window (see above), click the Exceptions tab. The current programs and services appear under Programs and Services.

  2. If UPS WorldShip appears under Programs and Services:

  3. Select the UPS WorldShip check box (if it is not selected).

  4. Click the OK button. The  Windows Firewall window appears.

  5. Skip to step 5.

  1. If UPS WorldShip does not appear under Programs and Services, click the Add Program button. The Add a Program window appears.

  2. In the Add a Program window:

  3. Select UPS WorldShip.

  4. Click the OK button. The Windows Firewall window appears and shows UPS WorldShip under Programs and Services.

  1. In the Windows Firewall window:

  2. Click the Exceptions tab.

  3. Click the Add Port button. The Add a Port window appears.

  1. In the Add a Port window:

  2. Type "WorldShip" in the Name box.

  3. Enter the port of the WorldShip database in the Port Number box.

  4. Select TCP.

  5. Click the Change Scope button. The Change Scope window appears.

  1. In the Change Scope window:

  2. Select My Network (Subnet) Only.

  3. Click the OK button. The Add a Port window appears.

  1. Click the OK button. The Windows Firewall window appears.

  2. Click the OK button.