UPS Shipping Zones and Rates
Find what you need to ship your parcels – from services and rates to packaging and payment. Also, learn about value-added services that are available and additional charges that may apply to your shipment.
Finding Surcharges
Extended Area Surcharge
Providing service to and from less populated or accessible domestic and international areas carries higher operating costs. The extended and remote area surcharges are assessed to more accurately reflect the cost of providing service to these areas.
Fuel Surcharge
Applies to transportation charges for select UPS services and accessorial charges.
Surge Fees
Surge fees may be implemented based on regular assessments of shipping volume, available capacity and other considerations at UPS’ discretion.
Recent Rate Changes
Effective April 9, 2026, UPS will start charging a broker fee of VND 250,000/CDF*/shipment for each of the following services:
- Providing customs declaration for non-trading shipments imported into Vietnam on your behalf, and/or
- Obtaining a cultural licence for these shipments on your behalf. This means that UPS will apply to the relevant state agency to obtain a cultural licence if customers request it, where applicable.
*CDF refers to Customs Declaration Form.
UPS new published rates will take effect from December 21, 2025.
Latest changes to the 2026 UPS® Rate and Service Guide include:
- Revision to UPS published rates and rates of surcharges and fees including Additional Handling Charge, Address Correction, Brokerage Trading Service, Delivery Confirmation Signature Required and Delivery Confirmation Adult Signature Required, Disbursement Fee, Extended Area Surcharge, Paper Commercial Invoice Surcharge, Remote Area Surcharge, Residential Surcharge and Warehouse Storage.
- Update to dimensional weight calculation under Determine the Weight and Size section to round up the length, width and height of each package to the next whole centimetre, effective from January 11, 2026.
- Residential Surcharge will apply to deliveries to residential addresses in Australia, Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, South Korea, Indonesia, Vietnam, Thailand and Taiwan, China.
- Update to UPS Customise Assist description under Services with Additional Charges (Contractual) section.
- Addition of International Processing Fee under Other Additional Charges section.
- Removal of Print Invoice Fee under Other Additional Charges section.
- Update to Duty/Tax Forwarding Surcharge and Undeliverable Package Return Charge descriptions under Other Additional Charges section.
- Update to UPS International Shipping Services and Worldwide Zone Charts to reflect latest services availability.
- Update to Billing Options, Claims Procedure, Data Protection, Interruption of Service, Responsibility For Loss or Damage, Special Handling of Undeliverable Shipments; Refused Shipment Returned and Timely Upload of PLD sections under Terms & Conditions of Service section.
- Update to UPS Vietnam contact information.
More information can be found in the updated UPS Rate and Service Guide, which will be available for download on this page from December 21, 2025.
The preview of the updated UPS Rate and Service Guide is now available here.