Skip to Main Content
Search

Additional Charges

Additional Charges

Unless otherwise noted, charges apply on a per-shipment basis.

Item

Cost (USD)

Additional Handling Charge (per package)

5.00

Address Correction (per package)

12.20 per package
35.00 per shipment / maximum

Bill Receiver/Freight Collect Refusal Fee

10.00

Delivery Confirmation Signature Required (per shipment) 2.00
Delivery Confirmation Adult Signature Required (per shipment) 2.75
Large Package Surcharge 50.00
Disbursement Fee 2% of the Import duties and taxes, subject to USD 7.50 minimum

Duty and Tax Forwarding Surcharge

15.00

Over Maximum Limits Fee 50.00 per package
Special Handling for Undeliverable Packages 10.00 per shipment

Extended Area Surcharge (per kg/minimum, whichever is greater)

0.50 per kg
26.00 minimum per shipment

Remote Area Surcharge (per kg/minimum, whichever is greater)

0.56 per kg
29.00 minimum per shipment

Residential Surcharge
(UPS Worldwide Express FreightSM)
3.40 per shipment
110.00 per shipment

Late Payment Penalty

In cases of non-payment, UPS reserves the right to charge an administrative fee on any amount outstanding as of the payment date.
Delivered Duty Paid, V.A.T. Unpaid 15.00
UPS Worldwide Express Plus 40.00
Imports into Vietnam

UPS PaperlessSM Invoice

Free of charge

Oversize Pallet Handling Surcharge
(UPS Worldwide Express FreightSM)
50.00 per pallet
Delivery Reattempt
(UPS Worldwide Express FreightSM)
48.00 per shipment
UPS carbon neutral 0.75 Worldwide Express (per package)
0.75 Worldwide Expedited (per package)
20.00 Worldwide Express Freight (per pallet)
Back to Top

Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330cm, but does not exceed the maximum UPS size of 419cm.

Large Packages are subject to a minimum billable weight of 40kgs in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

Back to Top

UPS carbon neutral

UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

Back to Top

Bill Receiver/Freight Collect Refusal Fee

An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges:

A fee charge per shipment will be assessed for international shipments with a missing or invalid account number.

Back to Top

Duty and Tax Forwarding Surcharge

When the "Duty and Tax Forwarding Surcharge" billing option is selected, a surcharge will be billed to the shipper.

Please refer to the above Additional Charges table for more information.

Back to Top

Additional Tariff Lines

Routine customs clearance is included at no additional cost for entries up to 5 tariff lines. A fee will apply for every additional line thereafter and subject to a maximum charge.

Back to Top

Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 48 inches (122 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

Back to Top

Address Correction

An additional charge may be billed to the shipper for unsuccessful delivery because of an incorrect address.

Please refer to the above Additional Charges table for more information.

Back to Top

Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a pickup delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is picked up or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or pickup from an area beyond UPS extended areas, which are less accessible for pickups and deliveries (domestic and international services).

Back to Top

Disbursement Fee

In order to expedite customs clearance, UPS may advance duty and taxes on behalf of the payer, as dictated by the billing option selected. A Disbursement Fee based on the amount advanced will be assessed and billed to the payer. This fee is shown in the Additional Charges table.

Back to Top

Delivery Reattempt

Additional delivery attempts may have additional charges.

Back to Top

Late Payment Penalty

UPS will send you an invoice for the services we have provided. In the event that an invoice is overdue, UPS will charge a late payment penalty. The relevant amount will appear on your next UPS bill. This penalty is in addition to any legal rights and remedies available to UPS.

Back to Top

Over Maximum Limits Fee

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 165 inches (419 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system.

Back to Top

UPS Paperless Invoice

UPS Paperless Invoice allows customers using a UPS online shipping system (for example, Worldship®, UPS Campus Ship, and UPS Internet Shipping) to electronically submit commercial invoice data for clearance. Depending on country-specific customs regulations, this may eliminate the need to affix hard copies of the invoice to the shipment and reduces the possibility of errors or shipment delays due to missing documentation.

This service is offered on a contractual basis and there is no charge incurred.

Back to Top

Special Handling for Undeliverable Packages

Packages rejected by the consignee, or that cannot be delivered due to causes beyond the control of UPS, will be held by UPS. The shipper will then be contacted for further instructions. The UPS service guarantee does not apply to Undeliverable Packages that are returned to the sender. An undeliverable returns surcharge will be applied in addition to other applicable charges. See table above for Special Handling of Undeliverable Packages rate.

Back to Top

UPS Worldwide Express Plus

A surcharge will be imposed for urgent shipments sent via UPS Worldwide Express Plus. Please refer to the above Additional Charges table for more information.

Back to Top

Residential Surcharge

UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge per shipment applies.

Back to Top

Oversize Pallet Handling Surcharge

An additional handling fee that would be charged on pallets that exceed the specific dimensions.

Back to Top

Where to Get More Information