Add Web-based United States address validation capabilities to your integrated enterprise applications or website. The Address Validation Application Programming Interface (API) can provide direct automated integration between your website or enterprise system and UPS. As with all APIs, your customers will enjoy the depth of UPS services and capabilities, while your business becomes more efficient with improved processes.
The Address Validation API checks a customer's address and provides suggested alternatives if an error is discovered. Whether built into your public website or integrated with your internal systems, this API can help you reduce operating costs and improve customer service.
The API requires XML/Web Services programmers to code and integrate. UPS provides a developer kit which includes a developer guide that explains how to integrate and code UPS functionality into your existing business applications or e-commerce website.
Available for use in over 40 countries,the Address Validation API is a valuable addition to any business shipping packages to the United States. For example, if your U.S. customer enters an incorrect postal code while placing their online order, they are provided with suggested alternatives. This API also enables your customer service representatives to confirm and correct addresses during customer calls.
Improve customer service by assisting shoppers when they place orders. Decrease the number of delivery delays due to an incorrect address entry.
Find out how post-sales excellence is an emerging influence in customer satisfaction today. The 2019 Industrial Buying Dynamics Study reveals this and more.
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