Service Alerts
Service Alerts alert2/3
Summary (Last Updated: 11/19/2019; 05:46) Temporary Service Arrangements Due to G20 Aichi-Nagoya Foreign Ministers’ Meeting in Japan
The G20 Aichi-Nagoya Foreign Ministers’ Meeting will be held in Japan on November 22 and 23, 2019. To facilitate the event, there will be tightened security and traffic control measures in place from November 21 to 24, 2019 in Nagoya City.
Due to these measures, service commitments for shipments to the following areas may be extended from November 21 until 22, 2019:
-Nakamura-ku (4500000-4509999, 4530000-4539999)
-Nishi-ku (4510000-4519999, 4520800 4520899)
-Naka-ku (4600000-4609999)
-Higashi-ku (4610000-4619999)
Export services for shipments from the above areas are not impacted on these dates, but the cutoff time to arrange for pickup of export express shipments will be temporarily adjusted to 16:30 from 17:00.
To get the latest information on the status of your package, and for estimated delivery times, please use the Tracking tool on ups.com.
For more information, please contact your local account executive or customer service representative.
Please note that UPS service guarantee does not apply for service delays caused by measures that are beyond UPS’s control.
Summary (Last Updated: 11/19/2019; 05:46) Service Delays in Korea Due to Labor Action
Pick-up services in Korea have resumed, following labor action that took place over November 14 and 15, 2019. Service delays are expected for shipments to and from Korea until normal service resumes.
UPS is committed to our service to you, and will do everything that we can to resume normal service and minimize the impact to your shipments.
Please continue to visit ups.com for the latest service updates or track your package to get the latest status.
For more information, please contact your local account executive or customer service representatives.
Summary (Last Updated: 11/11/2019; 07:56) Service Disruption in Japan due to Typhoon Hagibis
Due to Typhoon Hagibis, service delays may be expected for express shipments to and from certain areas in Japan.
Pickup and delivery services may be delayed in the following postal areas until further notice:
- Miyagi Ishinomaki (Kodakehama: 986 2116; Orinohama: 986 2355)
UPS is committed to providing services to all areas where conditions permit safe access. We are closely monitoring local areas to ensure minimal service disruption.
For the latest information on the status of your package and for estimated delivery times, please use the Tracking tool on ups.com.
For more information, please contact your local Account Executive or Customer Service Representative.