Stay informed. Sign up for our emails.
Returns Management & Reverse Logistics Solutions
Returns that deliver.
Create a competitive advantage with a returns strategy that works for your customers, your brand–and your bottom line.
Make returns management your competitive advantage.
Having a responsive, efficient and easy product returns management process is essential for meeting customer expectations, controlling costs—even expediting critical recalls.
Whether retail, high tech, manufacturing or healthcare, put our broad returns management portfolio and reverse logistics capabilities to work for your business. With capabilities such as omnichannel management, process automation, e-commerce site integration, and end to end supply chain services that improve security, cycle time, post-sales support and inventory management, you'll build customer satisfaction, loyalty, while impacting your bottom line results.
Comprehensive Return Service Options
-
UPS Returns®
Easily send customers labels for efficient returns and tracking.
-
UPS Returns® Plus
Provide pre-paid returns with UPS driver pick up for greater control over cycle times and package security.
-
Reverse Logistics and Post-Sales Services
Work with UPS to optimize a program for large-scale returns, recalls or repair/replacements with full inventory lifecycle management.
Ship just a few times a week? No Problem.
We took the guesswork out, and put the easy in.
Explore your options.
Calculate and compare UPS shipment costs and transit time—all online.
Find peace of mind with the details.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Insights & Resources
Email Examples
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features