UPS Secure Commerce

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Manage risk across the entire supply chain journey with data-driven intelligence, proactive shipping protection, and nearly 30 years of risk management expertise.

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Make More Confident Decisions Across the Supply Chain

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UPS® Secure Commerce brings together data-driven intelligence, proactive risk management, and protection solutions to help businesses anticipate risk, reduce uncertainty, and strengthen customer trust before, during, and after delivery.

Decide

Know which orders need a closer look.

Use order-risk signals and delivery intelligence to help make smarter decisions before fulfillment.

Explore CommerceShield™ Technology
https://www.insureshield.com/us/en/solutions/commerceshield.html?utm_source=ups&utm_medium=card&utm_campaign=securecommerce
Deliver

Ship high-value and luxury orders with confidence.

Manage high-value shipment risk with integrated visibility, protection, and specialized support.

Explore Parcel Pro®
https://www.parcelpro.com/us/en/insured-shipping.html?utm_source=ups&utm_medium=card&utm_campaign=securecommerce
Protect

Be ready if shipments go wrong.

Help protect revenue and support recovery when covered losses occur, backed by a claims experience that resolved 97% of claims within five days or less¹

Explore InsureShield® Shipping Insurance
https://www.insureshield.com/us/en/shipping-insurance.html?utm_source=ups&utm_medium=card&utm_campaign=securecommerce
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Why Businesses Trust UPS Secure Commerce

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Risk management expertise across carriers and modes for nearly 30 years.

62M+

Packages Protected in 2025¹

1.4M

Shippers in 2025¹

26B+

Delivery Signals Processed²

Make More Confident Decisions

Choose coverage, manage risk, and handle claims closer to the shipping workflows your team is already using.

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  • Identify risky orders and apply controls to reduce losses
  • Protect shipments with seamless integration
  • Manage and resolve claims across carriers in one portal
  • Ship high-value goods with confidence
  • Tailor coverage and risk mitigation as your business scales

Grow With Confidence

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How Secure Commerce Protects Revenue and Customer Trust

See how businesses use Secure Commerce solutions to protect shipments, recover revenue, and keep customers confident.

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Building Growth Through Greater Control

See how Buru improved supply chain visibility, streamlined shipping claims and strengthened risk management with UPS Secure Commerce solutions.

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Bridals by Lori

See how Bridals by Lori uses InsureShield® shipping insurance to protect their customers' high-value shipments from shipping mishaps like loss or damage.

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Shipping High-Value & Luxury Goods with Confidence

Learn how Premier Gem uses Parcel Pro® to protect valuable diamond shipments while gaining the flexibility to choose the right shipping option for every order.

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1 Statistics on our website and in social media advertising are based on aggregated insurance product data collected by UPS Capital Insurance Agency, Inc., including related commerce, shipping and operational data signals collected and analyzed since 2021. Individual results may vary.

2 Statistics on our website and in social media advertising are based on aggregated insurance product and claims data collected by UPS Capital Insurance Agency, Inc. during calendar year 2025. Individual results may vary.

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FAQ

What is Secure Commerce?
Secure Commerce is a portfolio of UPS protection and risk mitigation solutions designed to help businesses protect revenue, shipments, and customer transactions. It includes InsureShield® Shipping Insurance, Parcel Pro®, CommerceShield™ technology, and select partner solutions.
How can businesses reduce fraud, chargebacks, and shipping-related losses?
Businesses can help reduce revenue leakage by combining transaction risk insights, shipment protection, and post-purchase visibility. Secure Commerce solutions are designed to help protect revenue before, during, and after fulfillment.
What is InsureShield® Shipping Insurance?
InsureShield® Shipping Insurance helps businesses protect eligible shipments against loss, damage, and other covered shipping events. It is designed to help reduce financial exposure while simplifying claims and recovery processes.
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How can businesses protect high-value shipments?
Businesses shipping jewelry, luxury goods, collectibles, electronics, and other high-value merchandise can benefit from Parcel Pro®, which is designed to help manage shipping risk and increase confidence throughout the delivery journey.
What is Parcel Pro®?
Parcel Pro® helps businesses protect and ship high-value shipments. With built-in risk mitigation, it makes it easier to manage the unique risks of shipping valuable goods while reducing the financial exposure.
What is CommerceShield™ technology?
CommerceShieldTM technology helps merchants assess order and fulfillment concerns before shipping decisions are made, helping address fraud, chargebacks, and revenue leakage earlier in the customer journey.
Can Secure Commerce solutions work with multiple carriers?
Yes. Secure Commerce solutions are designed to support businesses operating across multiple carriers, fulfillment locations, and customer channels.
Can businesses start with one solution and expand over time?
Yes. Businesses can begin by addressing their highest-priority challenge — such as shipment protection or e-commerce risk — and expand into additional Secure Commerce capabilities as their needs evolve.