You can reroute or reschedule packages* online when you create a UPS.com profile and enable UPS My Choice®.
Log in to UPS.com to view your My Choice dashboard.
Click on “Delivery Options.” If you don’t see “Delivery Options,” the shipper has restricted this option.
Reroute your package to a different location or change the delivery date.
Using UPS Delivery Intercept, you can request delivery changes for a package you sent before we try and make the first delivery attempt. Delivery intercept offers a few different options to have the delivery updated.
When you sign into UPS.com, you can use UPS My Choice to request a hold on your deliveries in a few different ways: