Package Protection Solutions

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Protect your business from shipping loss, damage and delivery theft with solutions designed for every shipping need.

Explore Protection Options

Coverage for Every Shipment

Choose the protection that fits how your business ships.

Carrier Liability

Included carrier liability protection for eligible shipments, with liability up to $100.

Best for: businesses shipping lower-value goods that only need the standard protection included with their UPS shipment

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Carrier Liability

Declared Value

If your shipment is worth more than $100, you can increase the maximum liability for loss or damage above the standard limit by declaring your shipment’s value when creating your shipment.

Best for: shippers who need added protection for higher-value shipments without purchasing a separate coverage solution

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Declared Value

UPS® Package Shield

Enhanced protection for eligible shipments processed on UPS.com, including loss, damage and delivery theft protection. You can select this when you declare your shipment’s value.

Best for: UPS.com shippers seeking stronger protection and full invoice-value reimbursement for eligible shipments

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UPS® Package Shield

InsureShield® Shipping Insurance

Flexible shipping insurance for businesses that need broader coverage, higher limits and multi-carrier support.

Best for: businesses shipping across multiple carriers or managing higher-value shipments at scale

Explore InsureShield Shipping Insurance

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InsureShield® Shipping Insurance

Parcel Pro®

Specialized protection and shipping support built for high-value goods such as jewelry, luxury products and collectibles.

Best for: businesses shipping high-value or hard-to-insure items that require specialized coverage and risk management expertise

Explore Parcel Pro

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Parcel Pro®

How the Options Stack Up

See how each protection solution supports different shipping needs.

*Declared Value may be added to eligible shipments with either Standard Carrier Liability or UPS® Package Shield to increase the carrier's maximum liability. Package Shield's primary differentiator is delivery theft protection and full invoice-value reimbursement for eligible claims.
  • Carrier Liability
  • Declared Value*
  • UPS® Package Shield
  • InsureShield® Shipping Insurance
  • Parcel Pro
  • Loss & Damage Protection
  • Additional Coverage Available Above $100
  • Embedded within Shipping Experience
  • Theft Protection
  • Full Invoice Reimbursement & Fast Claims
  • Multi-Carrier Coverage
  • Carrier & Platform Flexibility
  • Customized Protection Options and Rates
  • High-Value Shipment Specialty
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ExploreProtectionOptions

Protect Revenue and Customer Trust

Package issues can impact customer experience, create unexpected costs and increase administrative burden. UPS and UPS Capital offer package protection solutions designed to help businesses manage shipping risk and keep goods moving.

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  • LossRecover value when packages go missing.
  • DamageProtect goods against in-transit harm.
  • TheftGuard against porch piracy and delivery theft.

Package Protection Explained

What protection solution is right for my business?
If you ship on UPS.com, UPS® Package Shield offers strong everyday protection built into checkout. Businesses with higher-value or higher-volume needs may add InsureShield® Shipping Insurance for broader coverage, while Parcel Pro® service is designed for luxury goods, jewelry and collectibles. Our team can help you choose.
What is the difference between UPS Package Shield and InsureShield Shipping Insurance?
UPS Package Shield delivers enhanced, embedded protection for eligible individual UPS.com shipments. InsureShield Shipping Insurance is a flexible insurance solution designed for businesses that need broader coverage, higher limits and support across multiple carriers and platforms.
What is the difference between UPS Standard Carrier Liability and UPS Package Shield?
For eligible UPS.com shipments, UPS® Package Shield provides protection for loss, damage and delivery theft. Like Standard Carrier Liability, customers may also add Declared Value to increase the carrier's maximum liability above the included protection amount. Package Shield's key differentiator is delivery theft protection and full invoice-value reimbursement for eligible claims.
Is UPS Package Shield insurance?
No, UPS® Package Shield is not insurance. It is a package protection offering embedded in the UPS.com shipping experience. For businesses seeking broader coverage, higher limits or multi-carrier insurance, InsureShield Shipping Insurance through UPS Capital may be a better fit.
How do I file a claim?
Claims can be filed online through your UPS or UPS Capital account, depending on the protection solution you use. Contact our team and we'll point you to the right claims process for your coverage.

UPS Package Shield, InsureShield Shipping Insurance, Parcel Pro and DeliveryDefense are offerings of UPS and/or UPS Capital. Insurance coverage is underwritten by an authorized insurance company and issued through licensed insurance producers, including UPS Capital Insurance Agency, Inc. Coverage is governed by the terms, conditions, limitations and exclusions set forth in the applicable policy and is not available in all jurisdictions.

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