Service Alerts

Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below.

Colombia Earthquake

A major earthquake (magnitude 7.4) impacted Colombia on August 10, 2026, causing disruptions across several regions of the country. As a result, UPS operations and UPS Supply Chain Solutions services in Colombia may experience temporary pickup, transportation, and delivery delays. Our local and regional teams are closely monitoring the situation and implementing the necessary actions to restore service safely, responsibly, and as quickly as operating conditions allow. UPS remains committed to Colombia and the communities we serve.

For more information on your Air and Ocean freight shipments, please refer to the UPS® Forwarding Hub or UPS Supply Chain Symphony™ platform for individual shipments or contact your UPS Account Representative with any questions or concerns.

Middle East Service Impacts

UPS is closely monitoring the situation in the Middle East and using established contingency plans to manage our operations safely and efficiently.

Our focus is on safety while we work to minimize impacts for our customers.

For more information on your Air and Ocean freight shipments, please refer to the UPS® Forwarding Hub or UPS Supply Chain Symphony™ service for individual shipments or contact your UPS Account Representative with any questions or concerns. Note that the UPS Service Guarantee does not apply to shipments affected.

Service Alert regarding Ukraine, Belarus and Russia

UPS operations in Ukraine have resumed and are back to regular scheduling. UPS operations in Belarus and Russia remain suspended indefinitely.

These disruptions are the result of circumstances beyond UPS’s control. UPS is closely monitoring the situation, and contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as possible.

For more information on your Air and Ocean freight shipments, please refer to the UPS® Forwarding Hub or UPS Supply Chain Symphony™service for individual shipments or contact your UPS Account Representative with any questions or concerns.