Have a problem with your shipment? We strive to provide the best service and careful handling of your cargo shipments, but mishaps can occur. Provide your shipment details and we’ll get to work to resolve your claim. Keep in mind, only the shipper, consignee or third party who has claim or title to the goods may file a claim.
Claims should be supported by uploading the following documents, if available. Failure to include sufficient documentation may be grounds for denial of your claim and may delay conclusion of the claim. UPS reserves the right to request any additional documents not listed below.
All insured claims should be filed with UPS Capital at the information listed below.