• Service Alert due to Situation in Ukraine...More
Skip To Main Content
UPS Supply Chain Solutions®

Post-Sales Logistics

  • 850+

    Forward stocking locations
  • 125+

  • 40,000+

    UPS Access Point® locations
  • 3.9M+

    Critical orders managed annually

Service Parts Logistics Core Services

Our end-to-end solutions for service parts supply chains, reverse logistics and end-of-life equipment keep you on top of your service level agreements (SLAs).

Critical Service Parts Fulfillment

When important equipment goes down, so can your customer’s business. And they’re counting on you to fix it ASAP. With centralized or local parts inventory through over 850 global forward stocking locations, coupled with robust same-day or next-business-day delivery options, we get parts to your field techs fast. So critical equipment doesn’t stay down long.

Network Planning

We know your install base and service levels are unlike anyone else’s. That’s why we can offer a sophisticated service parts planning solution to ensure you always have the right parts in the right locations. So you can minimize inventory, maximize service levels and adapt to changing demand.

Reverse Logistics Solutions

When old parts sit in technicians' vehicles, your bottom line takes a hit. It doesn’t have to. Our flexible, cost-effective service parts returns and reverse logistics solutions—many using the extensive UPS Access Point® network for easy pickup and drop off—can get products returned, serviced or repaired and back in inventory fast. So both your customers and your CFO stay happy.

Importer of Record/Exporter of Record

You want to know that when critical parts have to cross borders, they’ll cross quickly, compliantly and reliably. Our IOR/EOR services let you establish legal entities in more than 125 countries, regardless of whether or not you have an established entity there. Because governments recognize us as the official party of a transaction, we can pay duties/taxes and file specific declarations on your behalf.

Test, Repair, Refurbish

Just because a part went bad, doesn't mean it has to be tossed. Parts are expensive, and often quite salvageable. Our forward stocking locations and tech service centers can screen, test and diagnose critical parts—or whole units—to determine viability. Then decide if they can be refurbished and returned to inventory, or recycled. That’s good for inventory levels and your bottom line.

Benefits of UPS Post-Sales Logistics

When your post-sales or service parts logistics are top notch, you stay on top of your service level agreements. And that can be especially good for your bottom line.
  • Mobile tracking icon

    Decrease service logistics costs and parts inventory.

  • Globe icon

    Expand into new domestic and global markets.

  • Technician icon

    Improve service technician efficiency.

Box Icon

Get Started with an Air or Ocean Freight Quote

On our UPS® Forwarding Hub, get and compare quotes, book shipments, and track them end-to-end on one modern, easy-to-navigate dashboard. Get a quote to start booking today.

Get a Quote Open the link in a new window UPS<sup>®</sup> Forwarding Hub Application on mobile devices
Mail Icon

Insight in Your Inbox

Never miss out on the latest industry news, expert insights, and promotions. We'll send you what you need to know to keep your freight moving.

Sign Me Up Open the link in a new window UPS Global Freight Forwarding promotional email on tablet
Smiling woman

Ask an Expert

Questions? We’ll connect you to people with answers. Tell us about you, and choose a topic to get started.

Need assistance with small package questions? Click Here.

Please correct the following errors:

    Are you sure you want to cancel? You will lose your all information.