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UPS Supply Chain Solutions®

e-Commerce Fulfillment

  • 18.8%

    2019 online sales growth
  • 300M

    Estimated U.S. online shoppers by 2023
  • ~100%

    B2C online shopper market penetration achieved by marketplaces
  • 21

    Marketplaces/webstores with eFulfillment purchase supported by UPS

How eFulfillment Works

Outsourced fulfillment for e-commerce businesses that eliminates the need for merchants to hold inventory or pick, pack and ship.


Onboarding is easy. Connect your online stores in minutes, send us your inventory and start fulfilling orders in as little as a week. If you sell products across multiple platforms and worry about meeting your customers’ high expectations for quick delivery, this could be your life saver.

Order Management

Manage listings, track orders across multiple marketplaces or shopping carts and create competitive, dynamic pricing rules all inside the cloud-based platform. It’s order tracking made simple, so you can track more orders.

Inventory Management

Synchronize inventory from our warehouses to your marketplaces or online stores. Route orders to the optimal warehouse to reduce time in transit and shipping cost. All with complete inventory visibility!

Business Intelligence

Holistically view and manage your business on one platform, one dashboard, with sales and inventory metrics across all of your sales channels. It's the kind of sophisticated business insights you need to run a sophisticated business. Even if that business is still run from the garage.

More UPS eFulfillment Benefits

There’s a lot more to UPS eFulfillment than just fulfillment. As your online business grows, we can grow with you. Everything from integrating into more marketplaces to at-a-glance business data to providing customer-appreciated returns services.
Woman packaging items

UPS eFulfillment services align with all Seller Fulfilled Prime (SFP) key performance indicators. We can help you set up the Amazon SFP trial and/or help you expand to a nationwide SFP footprint. Extend your business reach, increase sales and let us help you meet your service level agreements (SLAs).

Person reviewing their online inventory.

Onboarding is easy! Connect your online stores in minutes, send us your inventory, then start fulfilling orders in as little as one week. Integrate into more than 20 marketplaces and shopping carts to extend your reach. and be confident our strategically placed warehouses can quickly flex and scale as customer demand changes.

Man reviewing documents

Holistically view and manage your business on one platform, one dashboard. Easy-to-access cloud-based technology helps you track sales and inventory metrics across multiple channels. Easily track orders, sales, inventory data and more with simple reports that help you visualize your business at a glance.

Woman working in warehouse

Our strategically placed eFulfillment warehouses let you take orders later in the day and still provide fast delivery anywhere in the Continental U.S. and Canada. With inventory stored closer to customers, you can reduce shipping cost, improve delivery time and provide great customer service. All without breaking the bank.

Customizeable box

Your brand is important and how it appears to your customer matters. Let us help you stand out from the crowd with branded labels and inserts that can turn simple packages into sleek promotional billboards. You can look just like one of the big boys without having to carry all that fancy overhead. Who's the smart one now?

Man placing return label on package

Consumers always list easy returns as one of the most important things they look for in an online retailer. With UPS eFulfillment, you can leverage our extensive global network to efficiently manage returns and get them back into your supply chain. Nothing keeps customers coming back for more like a great returns experience.

Recommended Stories

Your success is our success. See how we've helped lots of companies—just like yours—navigate complex logistics challenges and optimize their supply chains.
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    Cool Carats

    Efficient eFulfillment of cool car seats helped a mompreneur heat up nationwide sales.

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    How eFulfillment helped a garage flooring company get on top of its inventory instead of the other way around.

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    When a mobile device insurance and replacements company wanted to speed up its return-repair-resend operation, we answered the call.

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