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UPS Supply Chain Solutions®

Retail Supply Chain Expertise

Customers expect a lot of you. You should expect a lot from your 3PL.

If you’re in consumer goods, apparel or any retail business, you don’t just manage logistics for a group of products. You manage the expectations of a group of demanding customers. Customers with expectations unthought of a few years ago. Would you like to turn those challenges into opportunities, reduce operating costs and improve customer satisfaction? We offer a range of services to strike the right balance of budget and speed, so you can:

  1. Access new global markets
  2. Manage seasonality
  3. Improve inventory and order accuracy
  4. Reach customers faster, with lower shipping costs
  5. Fulfill e-commerce orders efficiently
  6. Turn returns into an advantage

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How We Can Help

Omni-channel logistics

Our multi-client and dedicated fulfillment centers help you scale through peak seasons, while controlling cost.

E-commerce Enablement & Fulfillment

We help you better serve online customers with web enablement, payment solutions, marketplace connectivity and fast delivery, including same-day, next-day and two-day service.

Retail Compliance

We help maintain accurate and timely orders, which can help with fewer errors and chargebacks and more happy retail customers.

Value-added Services

Our branded packaging solutions, store-ready tagging and labeling, even garment-on-hanger services go beyond what you’d expect.

Distributed Order Management

Integrated DOM technology enables you to accurately predict where inventory should be placed and from where orders should be fulfilled.

Transportation Management

Our technology and processes help keep freight moving smoothly—inbound and outbound, domestically or internationally—while keeping costs down.

Reverse Logistics

Our comprehensive reverse logistics solutions help streamline returns, while minimizing overstocks and out-of-stocks.

UPS Trade Direct® Air

Consolidation, customs clearance, deconsolidation and delivery to multiple addresses within a destination country, with door-to-door or airport to-door service from select airports in Asia, Europe, South America and North America.

UPS Trade Direct® Ocean

Consolidation, ocean transportation, customs clearance, deconsolidation and delivery to multiple addresses within a destination country, with port-to-door and door-to-door service from shipper to consignee. Available from more than 70 ports.

Supplier Management

Our origin cargo management (OCM) solution helps manage all your vendors, POs and processes. Together, we collect data from vendors, carriers, UPS, etc. and a sophisticated control tower provides PO and shipment data when you need it.

Customer Stories

Your success is our success. See how we've helped lots of companies—just like yours—navigate complex logistics challenges and optimize their supply chains.
  • Happy woman shopping on couch


    How a completely overhauled returns process helped Overstock.com keep thousands of happy customers coming back for more.

  • Woman in flip-flops on the beach

    Tidal New York

    For this hip, planet-friendly flip-flop manufacturer, managing high-demand, multi-channel e-commerce fulfillment was no day at the beach. Until they met UPS.

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