It's a patient, not a package^®.

If you’re in healthcare logistics, you’ve got a lot on the line. Customer requirements to meet, product integrity to maintain and government regulations to follow. And in the end, there’s a patient whose well-being counts on you to get everything right. Storing and distributing time- and temperature-sensitive goods requires extraordinary attention to detail. Our extensive network of global healthcare facilities and temperature-true services helps you make it all work. So you’re fully equipped to meet the special storage and handling needs of pharmaceutical, animal health, biotech and medical device products.

How We Can Help

Distribution and Field-stocking Network

We have 70+ facilities with 7.5+ million sq. ft. that meet GxP standards. We have a network of field stocking locations for implantable medical devices and surgical kit storage, with same-day delivery services. And we manage after-market diagnostic medical equipment.

IT Capabilities

Our globally integrated warehouse management system provides supply chain visibility, reporting and redundancy systems. And, you can adjust production based on real-time demands through our globally integrated healthcare IT platform.

Quality Programs

More than 200 global experts who understand the requirements needed to provide logistics services for your products.

Transportation

We can manage your entire transportation process regardless of mode or carrier. For critical biopharma or clinical trial shipments, we leverage UPS Express Critical® and Marken, our clinical supply chain subsidiary.

UPS Temperature True^® Plus

Moving temperature-sensitive air freight can mean paying for white-glove service you don't need. Not anymore. You get pharma-level direct air freight routing for both active and passive shipments. Ideal for high-value products requiring the strictest in-transit temperature ranges. Select services include built-in redundancy and contingency planning, plus proactive monitoring and intervention services for complete peace of mind.

UPS Temperature True^® Standard

Priority-level direct air freight service on preferred carriers for passively packaged products. Select services include proactive monitoring and intervention to help expedite delivery and avoid pack-out expiration.

UPS Temperature True^® Saver

An FCL ocean freight service, via select carriers, to cost-effectively move temperature-sensitive shipments between continents. Using active refrigerated containers, plus shipment monitoring and interventions services, it’s ideal for shipping high-volume generics, OTC and lower-risk pharmaceuticals.