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UPS Supply Chain Solutions®

Customer Success Stories

Small business owner holding open sign

Customer Stories

We love problem-solving, and we love success stories. Today, we work with all kinds of companies in all kinds of industries. Some big, most not-so-big. But for each we're dedicated to finding unique ways to optimize their supply chain. This page is dedicated to a few of those success stories.

  • Scholastic letter jackets
    Apparel

    The Neff Company

    With integrated origin shipment consolidation, customs clearance and enhanced visibility, this scholastic team apparel supplier earned its varsity letter in supply chain streamlining.

  • Happy young student home-schooling
    Education

    K12

    With UPS's help managing warehousing, kitting, distribution, returns and redeployment, this K-12 course materials provider advanced to the head of the supply chain class.

  • Awesome flooring in dream garage
    Retail/Consumer Goods

    Garage Flooring, Inc.

    Ever wonder how a garage flooring products company can import containers from Asia, then ship millions of individual packages with only five employees? Hint: UPS helps.

  • Shiny floor in modern office building
    Manufacturing

    Sealed Air

    Consolidating 19 warehouses to one centralized distribution center helped this floor-cleaning machine company polish up its post-sales parts and service support.

  • Woman in flip-flops on the beach
    Retail/Consumer Goods

    Tidal New York

    For this hip, planet-friendly flip-flop manufacturer, managing high-demand, multi-channel e-commerce fulfillment was no day at the beach. Until they met UPS.

  • Engine cowling on ground freight tractor trailer
    Aerospace

    Japan Airlines

    When Japan Airlines faced an AOG situation on a holiday weekend and needed to get a grounded 787 flying again fast, UPS did the heavy lifting.

  • Pharmaceuticals pick, pack and ship warehouse operation
    Healthcare

    Lupin Pharmaceuticals

    The thousands of pallets of imported pharmaceuticals from India were generic. Lupin’s totally revamped supply chain was anything but.

  • Woman dropping smartphone in pool
    Retail/Consumer Goods

    eSecuritel

    When a mobile device insurance and replacements company wanted to speed up its return-repair-resend operation, we answered the call.

  • Woman preparing to load child in car seat
    Retail/Consumer Goods

    Cool Carats

    This car seat mompreneur found a cool all-in-one logistics platform to heat up fast, free delivery of her direct-to-consumer orders.

  • Happy woman shopping on couch
    Retail/Consumer Goods

    Overstock.com

    How a completely overhauled returns process helped Overstock.com keep thousands of happy customers coming back for more.

  • Woman working out on treadmill
    Retail/Consumer Goods

    Core Health & Fitness

    While this exercise equipment provider revolutionized workouts, we helped strengthen cash flow and beef up global distribution capabilities.

  • Father-daughter entrepreneurs show off designer air vent
    Manufacturing

    Aria Vent, Inc.

    Designing and selling stylish air register vents was their brainchild. Relying on UPS for warehousing and fulfillment was a pretty solid idea, too.

  • Woman waking up from a good night's sleep
    Retail/Consumer Goods

    Kingsdown

    When a 100-year-old, high-end mattress manufacturer sought more comfort and support in managing its delivery fleet, they turned to us.