Lighting paths to patients around the globe

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We’re passionate about connecting healthcare innovators to each other and to the patients they serve at the end of the supply chain.

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Trusted partner for safe COVID-19 vaccine delivery

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COVID-19 Logistics

An integral part of Operation Warp Speed, COVAX, and other global vaccine initiatives, UPS Healthcare manages advanced packing, tracking, and cold and frozen storage to ensure secure, compliant distribution of critical yet fragile vaccines and therapies.

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Cold Supply Chain at Work

Here’s how we put our cold supply chain plan to work to distribute the first COVID-19 vaccine shipments across the U.S.

A UPS team member shoveling dry ice into a thermal package

1. Thermal Packaging

We developed a custom thermal vaccine packaging solution surrounded with insulation and 50 lbs. of dry ice, which we produce on demand.

A clinician in PPE using holding a syringe and vaccine bottle that were included in a vaccine kit.

2. Vaccine Kit Building

We helped vaccine distributors create a kitting solution to make it easier for hospitals and clinicians awaiting vaccine supplies.

UPS pilots giving the thumbs up as temperature controlled COVID-19 vaccine shipments are loaded onto a plane for transport.

3. Cold Transportation Network

Vaccines are shipped via temperature-controlled transport. Dry-ice packaging is replenished at our re-icing stations as needed.

Woman at UPS Command Center monitoring shipments

4. Monitoring and Visibility

With UPS® Premier, our Command Centers monitor the real-time temperature and location of each box within 2 meters throughout the journey.

UPS driver delivering an early morning package of vaccines to a hospital

5. Early Morning Delivery

We deliver the vaccines to medical facilities the next morning. Safe, viable arrival at -80°C means they are now ready to be used to help save lives.

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We have 99.98% on-time performance rate for cold chain shipments

Healthcare Solutions

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Pharma
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Pharma

Optimize your supply chain with innovative and cost-effective solutions that address regulatory requirements and other unique pharmaceutical logistics needs from end to end.

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News & Stories

  • Woman holding diagnostic test with the words “48 hour turnaround time” over the image

    Gravity Diagnostics Case Study

    Achieving 48-hour COVID-19 lab testing turnaround.

  • UPS staffer labeling a Provell Pharmaceutical box

    Provell Pharmaceuticals Case Study

    Setting up an order-to-cash supply chain for a virtual pharmaceutical company.

Boxes with UPS Premier tracking being routed through a warehouse

Novel GPS tracking technology: A revolution within a revolution

See how novel GPS tracking technology can help save lives.

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UPS driver in a mask standing in front of his truck

When the world needed it most

A look into COVID-19 vaccine logistics planning and teamwork.

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Illustration of a globe with boxes dotted around it

Podcast: Healthcare Logistics in the Age of Coronavirus

An interview with UPS Healthcare President Wes Wheeler.

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We help manage your supply chain so you can focus on improving lives

Let’s Talk

We’d love to learn more about your business needs. Contact us to learn how a customized logistics plan could help position you for success.

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