Rely on UPS to collect payment for your shipment at the time of delivery
UPS will attempt to collect the amount shown on the C.O.D. tag or package label, and then send the payment to you. If UPS cannot collect the payment after three attempts, the package will be returned.
When shipping C.O.D., use Quantum View Notify® to have UPS proactively send an email to your customer providing the amount due and shipment status updates. Your customer is then prepared to accept delivery on the first attempt, and UPS can expedite your payment.
These terms of service apply to C.O.D.:
Note: C.O.D. service is available for packages shipped in the U.S. and Puerto Rico. Payment for C.O.D. service does not provide protection against package loss or damage.
A new look for UPS tracking solutions makes it easier for you to stay updated on your shipments.
Have your packages delivered to a UPS Access Point location.
Find information to help determine the cost of your shipment.