UPS Customer Centers are staffed shipping centers located on-site at UPS operating facilities nationwide, equipped to assist you with any UPS domestic and international shipment. UPS Customer Centers accept all pre-paid drop-off packages that you process at www.ups.com.
- You can purchase packaging supplies and make use of packaging services at most UPS Customer Centers. Packaging supplies include various size cartons, tape, bubble wrap, CD/video mailers and other common shipping supplies.
- Gift cards are also available at most UPS Customer Centers.
- "Hold for Pick-Up" service is available free of charge at all UPS Customer Centers. Just call 1-800 PICK UPS for the UPS Customer Center location near your shipping destination and we'll hold your package for pickup at the center you select.
- When shipping or picking up a package at the UPS Customer Centers, the recipient is required to present a government issued photo ID, such as a driver's license, passport, military ID, etc. If a customer's representative is shipping or picking up the package on behalf of the customer, a release letter or a company ID is required.