Flat Rate Box Terms and Conditions

Flat Rate Box Service Description

The UPS Flat Rate Box includes transportation charges for shipments within the 48 contiguous United States.

The Flat Rate Box is for shipments that weigh less than 70 pounds.

Delivery Confirmation, Signature Required, Adult Signature Required, and Declared Value (up to $500) are available for an additional charge, when you process your Flat Rate Box package online. [flatratebox.ups.com]

Once processed, you can drop off the Flat Rate Box to UPS at:

  • The UPS Store
  • UPS Authorized Shipping Outlets
  • A UPS driver
  • A UPS Drop Box

Service Restrictions:

The UPS Service Guarantee (as described in the UPS Tariff/Terms and Conditions of Service) does not apply to Flat Rate Box shipments.

Hazardous materials, dangerous goods or other items subject to regulation under the U.S. Code of Federal Regulations, Title 49 (including Other Regulated Material [ORM-D]) are prohibited.

Limitation of Liability: UPS will not be responsible for loss or damage to Flat Rate Box shipments. You may declare a value for the package up to a maximum value of $500 for an additional charge. If you declare a value and pay the additional charge, UPS's liability for loss or damage is limited to the lesser of the value declared, repair costs, replacement costs, or actual damages. If you do not declare a value, you expressly acknowledge that UPS shall not be liable for loss or damage, and you waive your opportunity to avoid UPS's limit of liability by declaring a higher value, and waive any claims against UPS for loss or damage arising from the transportation. In no event will UPS be liable for special, incidental or consequential damages.

For permissible commodities and other conditions of service, see the UPS Tariff/Terms and Conditions of Service by selecting the link below. Except as modified here, all Flat Rate Box shipments are subject to the UPS Tariff/Terms and Conditions of Service in effect at the time of shipping.

UPS Tariff/Terms and Conditions of ServiceOpen the link in a new window