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UPS My Choice®
Embracing change can be easy.
No need to take time off work, change plans or stay home for a package anymore. UPS My Choice® lets you decide how, where and when home deliveries occur to fit your schedule. Get estimated arrival and progress alerts. Sign for a package in advance. Set vacation holds, change a delivery address or hold at a UPS location. Whether online or by mobile, UPS My Choice makes it easy to put your plans ahead of the package.
Who This Is For
Individuals and home-based businesses with occasional package delivery needs.
Making Home Delivery Fit Your Life
Enroll in UPS My Choice and take the worry out of missed deliveries, or having packages sit outside while you're away.
UPS My Choice offers two levels of membership—a free service that provides a core set of delivery management features with enhanced services available on demand.
Or, if you frequently receive shipments while you're away from home, consider becoming a Premium Member for even greater control.
| Main Features | Member (free) | Premium (paid) |
|---|---|---|
| Delivery Alerts |
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| Delivery Planner | |
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| Estimated Delivery Time | |
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| Authorize Shipment Release | |
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| Hold for Will Call (UPS Customer Center) | |
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| "Leave at" Instructions | |
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| Leave with Neighbor | |
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| Deliver to a UPS Access Point™ location | |
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| Deliver my Package on Another Day |
 |
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| Deliver my Package to Another Address* |
|
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| Upgrade UPS SurePost® Packages |
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| Confirmed Delivery Window** |
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*Additional transportation charges may apply if outside the original delivery area.
**Premium members receive two free confirmed 2-hour delivery window requests annually. An $8 fee is charged for each additional request. Members are charged an $8 fee for each confirmed 2-hour delivery window request.
Related Services
UPS Mobile™
Access My Choice or the UPS Mobile site from your smartphone or tablet.
UPS Access Point™
Easily send and receive packages through our local network of office supply stores and local businesses rather than at home.
Related Information
Discover how customers use UPS My Choice to manage their home deliveries.
Get your deliveries at your convenience.
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Online shopping is convenient. The UPS Access Point network helps make delivery easy, too.
Pick up your packages from secure and convenient local businesses that work with your schedule.
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Ship just a few times a week? No problem.
We took the guesswork out, and put the easy in.
Need immediate answers to your questions?
Access the same up-to-date information as our customer care representatives—on your schedule.
Explore your options.
Calculate and compare UPS shipment costs and transit time – all online.
Insights & Resources
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