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Improve My Customer Experience

E-commerce

Making Shipping--and Selling--Easier
in the E-marketplace

Building an E-commerce Solution for Anderson Seafoods

Impressive year-over-year growth in online sales shows customers are craving--and finding--a more convenient way to shop. Convenience runs both ways, though, and the swing toward e-commerce means more businesses are poised to reach markets they may never have considered with a brick-and-mortar store.

Simply selling online isn't enough, though. Online shoppers can be fickle, and abandoned carts are the norm. But there are ways you can make your business more competitive in the crowded marketplace. The UPS comScore study finds that the customer experience post-purchase--specifically shipping and delivery --is one your biggest opportunities to make a positive impression.

Getting Your Online Business up and Running

Millions of retailers sell on e-marketplaces like Amazon.com® and Yahoo! Merchant Solutions. These ready-to-use e-commerce solutions help expose your products to potential customers and include UPS tools to make shipping orders easier.

As UPS Ready® Marketplace Providers, these sites offer value-added technology to help you quickly and easily manage your shipments and give your customers the flexibility and information they want.

  • Get shipping quotes for a variety of speeds and services
  • Increase customer satisfaction and give your customers their choice of delivery speed and cost
  • Minimize manual key entry and errors with printable shipping labels pre-populated with order information
  • Reduce customer inquiries by automatically providing UPS tracking status

Plus, UPS customers who sell and ship through Amazon.com or Yahoo! online stores are eligible for special offers and savings.

Is a UPS Ready Marketplace Provider Right for Me?

Integrated Options for More Experienced Sellers

Online retailers hosting their own sites can also benefit from our world-class technology. Integrate shipping functionality customized for your system, and give your customers the ability to compare shipping costs and delivery times. Add tracking capabilities and let customers track their packages through your website.

If you don't have a developer in-house, the UPS Ready® program can direct you to vendors who can customize, install, and maintain the application programming interfaces (APIs) for you.

I'd Like More Info on UPS APIs

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Recommended Tools

Amazon.com

Trusted e-commerce platform that reaches tens of millions of buyers

Yahoo! Merchant Solutions

E-commerce shopping cart that helps you take your business online

UPS Developer Kit

APIs designed to improve efficiency, accuracy, and flexibility
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