Create a better returns experience for you and your customers with UPS Returns Pack and Collect. This unique, contract-only service is designed for your high-value product returns or repairs. With UPS Returns Pack and Collect, a UPS Driver collects a return the next business day and packs it using a specially designed box provided by UPS.
UPS Returns Pack and Collect delivers a concierge-like experience to your customers by providing hands-on assistance and state-of-the-art packaging while giving you more control over the return or replacement process.
You'll have more control over what is returned and when.
Gain a competitive advantage when you improve your returns process while reducing costs and timelines.
UPS Returns Pack and Collect offers two collection attempt options:
Access the same up-to-date information as our customer care representatives—on your schedule.
Comparing the return policies and processes of retailers.Read the StudyOpen the link in a new window
Compare retailer return policies with shopper preferences.Read the StudyOpen the link in a new window
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