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E-Commerce Resource Center

Key Stories and Insights

E-commerce is taking off across industries and business types. Whether you’re an individual with an online store, a growing wholesale supplier, or a seasoned internet retailer, you’ll benefit from our current articles and advice about e-commerce. We have advice, as well as best practices and tools that apply across industries.

What Shoppers Want

Staying in tune with shopper expectations and preferences is key to creating loyal and satisfied customers. UPS regularly surveys online shoppers to see what matters most to them. Take advantage of this data, plus the insights and advice of industry leaders, to make your online store more robust and efficient.