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Overage, short & damaged (OS&D)

Also known as Overage 

Discrepancies that can occur during a normal shipping journey. Overages refer to quantities received that are in excess of that noted on the shipping documentation. Coversely, shortages, or "short" denotes shipments that contain a lower than reported quantity. Damaged product may be obvious or concealed, with "concealed" in this instance meaning that part or all of the shipment was not visible for inspection during transport. Each of these instances creates the need for additional steps and can cause delays and additional charges.

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