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How to ship to The UPS Store

With 5,000 locations across North America, shipping to a The UPS Store® location is a convenient and secure way of arranging package delivery.

How can I ship to The UPS Store locations?

There are two main ways to arrange shipment to a The UPS Store retail location. The first is through
UPS My Choice® for home or for business. Follow these simple steps:

  • Log into, or sign up for, your UPS My Choice®

  • Specify a convenient The UPS Store location as your ship-to address. Use The UPS Store locator to find convenient locations, or review your options within the UPS My Choice tool.

  • Receive estimated delivery windows and real-time delivery alerts, then pick up your delivery at a time of your choosing.

Just remember to check the hours of operation at your pick-up location. You can find hours and contact details at your store’s local page.

Customers not signed up for the UPS My Choice service who receive a failed delivery attempt also have the option to reroute their shipments to a The UPS Store location or other UPS Access Point locations.

The second way to receive shipments at a The UPS Store location is to open a personal or business mailbox.  With a UPS mailbox, you will receive a real street address to use. You will also enjoy 24-hour access to your mailbox (check local store for details).

Remember The UPS Store is a one-stop shop for your packing, shipping and other small business related needs. Access additional services, such as professional printing, document shredding and even notary while in-store.

Ship to a UPS Access Point

The UPS Store is an important part of UPS’s wider network of drop-off and collection locations. From local stores to self-service lockers, UPS Access Point® offers a broad array of convenient options for picking up your package in addition to The UPS Store.

By shipping to a UPS Access Point location, you’ll enjoy extended hours for collection, including evenings and weekends. Select from a range of neighborhood retailers, from dry cleaners and convenience stores to participating CVS® and Michaels® stores. Just remember to bring a government-issued photo ID and relevant documentation at pickup. Check out the exact requirements on what to bring.

Shipping to a self-service locker is equally straightforward. UPS lockers are fully automated and available in neighborhood locations and retail stores. Select a self-service locker, if one is available in your area, when specifying your ship-to address through your UPS My Choice® account.

To retrieve a package, simply use the locker’s touchscreen kiosk to locate your shipment before verifying your identity or entering an authorization code. You can search for a package with your UPS tracking number, UPS My Choice delivery notification, or UPS InfoNotice® note left by the driver in the event of a failed delivery.

Offering greater control over deliveries

The UPS Access Point network is designed for maximum flexibility and convenience for customers. It’s also a great way for local retailers to bring additional traffic into their stores.

The same is true for e-commerce merchants. The most successful e-tailers make the purchase process as simple and convenient as possible for customers.

Bring the same user-friendly experience to your e-commerce site. Through a simple integration, shoppers can browse the UPS Access Point locations available to them as they complete their orders on your website.

Learn more about how UPS’s partnership with HubBox enables a range of delivery options and puts your customers in control of how they receive deliveries.

Make a UPS Access Point® location work for you

To recap, here are five ways in which the UPS Access Point network can work for customers, local retailers, and e-commerce merchants alike:

  1. For customers, sign up on the UPS My Choice® tool to arrange the shipment of deliveries direct to The UPS Store. No more worrying about box bandits.
  2. Open a personal or business mailbox at The UPS Store and benefit from a real street address and a secure place to receive packages.
  3. Explore the UPS Access Point network for a wider range of collection options in your local area.
  4. For local retailers, attract more foot traffic into your store by becoming a UPS Access Point location.
  5. For e-tailers, integrate UPS Access Point location functionality into your website and help customers complete purchases online by offering greater choice and control over where they receive packages.

Sign up for UPS My Choice® service.

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