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How small businesses can capitalize on online delivery

Nobody knows better than brick-and-mortar small businesses that the internet has created a huge demand for online delivery. But there’s a surprising way small businesses with traditional storefronts can benefit from this shift in shipping.

Here’s why: online shoppers are often not home to receive packages. Multiple delivery attempts may follow, and after three attempts, a customer may have to visit a local UPS® center to pick up the package. It’s inefficient for everybody.

One possible solution is the UPS Access Point™ network. A UPS Access Point location is a UPS-authorized small business shipping delivery site, and it can be housed inside anything from a pharmacy to a convenience store. Online shoppers can have their UPS driver drop off a package at the closest UPS Access Point location, which can be collected later—including during evening hours, over weekends and possibly even holidays.

The UPS Access Point location provides safe, local storage of packages for UPS customers to pick up when it suits them. It allows UPS to deliver more residential packages at the first attempt, making its operation more efficient. In return, UPS pays the UPS Access Point location owner a fee per package delivered – in short, everyone wins.

But some of the benefits may prove even more worthwhile to the store owner: increased foot traffic, greater loyalty and the chance to build better relationships with your customers. When a customer stops by their local convenience store (and UPS Access Point location) to pick up a package after work, they may leave with spur-of-the moment purchases, from a handful of candy for the kids, to the ingredients for a quick and easy dinner.

In fact, the 2018 UPS Pulse of the Online Shopper™ study found that 44 percent of shoppers make additional purchases in-store when coming to pick up an item. Large or small, purchases like these help build your bottom line. That’s how the UPS Access Point network can give retail businesses the opportunity to enjoy the benefits of e-commerce growth–even if they don’t sell online.

UPS Access Point locations are expanding in the U.S. and overseas. It may be worth considering whether becoming a UPS Access Point location could be right for your business. If you have the space and capability to accept packages for pickup and delivery, it could be a simple route to improved margins. UPS provides the training, support, and technology to make the process easy. It’s the small business shipping solution that requires no shipping at all.

Apply to make your storefront small business a UPS Access Point location: https://www.ups.com/us/en/services/e-commerce/access-point-network/recruit.page









Find Out More

  • Expand your options with the UPS Access Point™ Network

    More than 27,000 secure local drop-off and pick-up locations are available worldwide, with nearly 9,000 in the U.S. across 400 cities.

    Learn more about the UPS Access Point Network
  • Join the UPS Access Point Network

    Become a UPS Access Point location and invite more foot traffic into your business, and improve customer loyalty in the process. 

    Apply to be a UPS Access Point location
  • E-commerce Solutions

    Improve your customer experience. Making shippingand sellingeasier in the e-marketplace

    Visit the E-commerce Center
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