What if you could stand apart from the competition, even after your products are delivered? With the right practices in place, you can transform post-sales activities such as returns processing from a cost-of-doing-business into a competitive advantage.
We offer a comprehensive suite of returns and reverse logistics solutions which, along with an expansive global network of warehouses, can help you improve service metrics while getting a tighter grip on inventory and costs.
50% of industrial buyers indicated they are likely to shift their business to a supplier who offers post-sales support.
Does your business handle returns on small or individual orders? UPS Returns Manager™ is a free online tool that allows you to set the conditions of a pre-authorized return, making what can be a stressful process easier for your customers and employees alike. Plus, you'll get visibility into your inbound and outbound returns shipments to help anticipate impacts to staffing and inventory.
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