Today, most industrial products buyers prefer to purchase online. And according to our most recent study of 1,500 U.S. industrial buyers, 80% claim they would shift spending to a supplier with a user-friendly website. But when your core business is making or selling industrial products, not building state-of-the-art e-commerce capabilities, how can you compete?
We offer specialized e-commerce solutions that can help enhance your customers' buying experience while improving your order visibility, payment processing, and even inventory management.
80% of industrial buyers claim they would shift spending to a supplier with a more user-friendly website.
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If marketplaces, like Amazon or eBay, are vital to your growth strategy, consider the benefits of UPS marketplace shipping. We've developed this free tool to help you centralize marketplace order management. Among its time- and money-saving features, UPS marketplace shipping lets you combine multiple orders that are going to the same address and get automatic updates on order status. You can also offer customers the option to ship to a UPS Access Point™ location for easy customer pickup of smaller items.
When your goal is to maximize sales on your own website, the UPS Developer Kit can help you integrate essential e-commerce capabilities such as shipping and tracking. Your company's programmers can use our free UPS Developer Kit APIs to help synchronize your front-office and back-office systems and provide a better customer experience.
The third-party solutions available from UPS Ready® program providers can help you respond more quickly to customer requests or competitor threats. Whether the solution is out-of-the-box or customized to your needs, UPS-vetted providers can help you deliver a buying experience that sets you apart from the competition today and positions you for future growth. Solutions span the full range of services needed for a seamless end-to-end e-commerce experience. We can help you decide which type works best for you.
If you plan to hold onto your share of industrial buyers' wallets, or to grab more of them, take these three strategies to heart.
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