Nowhere is the importance of a healthy reverse logistics program as evident as in pharmaceutical, device, and medical supply industries. As manufacturers, distributors, and retailers, it's important to have a solid returns process to maintain customer satisfaction and manage costs. But during a healthcare product recall where patient well-being is on the line, it's imperative to work quickly, deliberately, and accountably.
Put our broad return logistics portfolio to work for your business. Our proven technology, systems, and deep experience can turn liability into a service differentiator.
Mid and large-scale healthcare firms that require a product safety recall process or a streamlined returns process as part of their reverse logistics program, including pharmaceutical, medical device, and medical/surgical supplies.
Returns can become a financial liability and logistical challenge. Having a responsive, efficient, and easy returns process is essential for meeting customer expectations and controlling costs—especially for expediting critical recalls.
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Rethinking online returns
2010 Pain the Chain Survey: Healthcare industry concerns about supply chain issues
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