Nowhere is the importance of a healthy reverse logistics program as evident as in pharmaceutical, device, and medical supply industries. As manufacturers, distributors, and retailers, it's important to have a solid returns process to maintain customer satisfaction and manage costs. But during a healthcare product recall where patient well-being is on the line, it's imperative to work quickly, deliberately, and accountably.
Put our broad return logistics portfolio to work for your business. Our proven technology, systems, and deep experience can turn liability into a service differentiator.
Mid and large-scale healthcare firms that require a product safety recall process or a streamlined returns process as part of their reverse logistics program, including pharmaceutical, medical device, and medical/surgical supplies.
Returns can become a financial liability and logistical challenge. Having a responsive, efficient, and easy returns process is essential for meeting customer expectations and controlling costs—especially for expediting critical recalls.
Turn your returns process into a selling point.Display the videoOpen the link in a new window
With customizable solutions, UPS can improve the operations of large corporations and small businesses.Display the videoOpen the link in a new window
A new look for UPS tracking solutions makes it easier for you to stay updated on your shipments.
2010 Pain the Chain Survey: Healthcare industry concerns about supply chain issues
Recovering lost profits by improving reverse logistics.
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features