Monitor Your Product's Vital Signs
What if you could have your temperature-sensitive or life-saving shipments monitored along their journeys to resolve potential issues before they become problems? Now you can.
UPS Proactive Response offers a sophisticated monitoring engine and dedicated logistics experts who continuously observe your critical shipments and take action when needed. If a potential risk is identified, or if your shipment can't be delivered as scheduled, we initiate service recovery procedures based on your pre-defined instructions.
We're prepared to:
With our help, you'll mitigate the expense of product loss, improve your customers' experience, and protect your brand.
We know quality is critical. See how we safeguard your sensitive shipments with an end-to-end, global delivery network.Display the videoOpen the link in a new window
Access the same up-to-date information as our customer care representatives—on your schedule.
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features