UPS Proactive Response® Secure provides near real-time visibility to ensure critical packages reach their destinations. In the unlikely event your time-sensitive or perishable shipments are spoiled or delayed, UPS Capital Insurance Agency has an easy claims process that allows for reimbursement up to the sale price of the goods.
Our monitoring system keeps watch over your package and dedicated agents are empowered to intervene and respond to near real-time alerts in accordance with your standard operating procedures. These responses include replenishing temperature-sensitive packages with dry ice, refrigeration, or expediting packages through next-flight-out service.
UPS Proactive Response® Secure protection comes with convenient bundled, flat rate pricing that includes automatic insurance coverage, all intervention and monitoring costs, and expediting expenses.
We know quality is critical. See how we safeguard your sensitive shipments with an end-to-end, global delivery network.Display the videoOpen the link in a new window
Explore UPS's latest Sustainability Report to see how we're creating more sustainable logistics solutions with our worldwide partners.
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features