UPS Proactive Response® Secure

Protection for your most critical time- and temperature- sensitive shipments.

UPS Proactive Response® Secure provides near real-time visibility to ensure critical packages reach their destinations. In the unlikely event your time-sensitive or perishable shipments are spoiled or delayed, UPS Capital Insurance Agency has an easy claims process that allows for reimbursement up to the sale price of the goods.

Our monitoring system keeps watch over your package and dedicated agents are empowered to intervene and respond to near real-time alerts in accordance with your standard operating procedures. These responses include replenishing temperature-sensitive packages with dry ice, refrigeration, or expediting packages through next-flight-out service.

UPS Proactive Response® Secure protection comes with convenient bundled, flat rate pricing that includes automatic insurance coverage, all intervention and monitoring costs, and expediting expenses.