Cold Chain Solutions

The cure for your temperature-sensitive supply chain.

Cold Chain Solutions More healthcare products than ever are temperature-sensitive and need careful protection. Whether you are shipping pharmaceuticals, biologics, lab specimens, or even temperature-sensitive reagents, we've got thermal packaging solutions, freight containers, monitoring devices, and monitoring and intervention solutions that can help deliver your products at the right time—and in the right condition.

Our growing global network of healthcare optimized facilities includes 6 million square feet across more than 50 warehouses with temperature- and humidity-controlled environments to ensure products remain in optimal conditions during transit and storage. Add our 24/7 monitoring and risk mitigation services, to achieve the best patient and profitability outcomes.

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Who This Is For

Mid and large-scale healthcare firms that ship domestically or internationally and have time-, climate-, and security-critical requirements, including pharmaceutical, biopharmaceutical, medical device, diagnostic labs, and contract research.

Cold chain solutions

When it comes to managing temperature-critical products compliantly, experience and technology matter. UPS manages 6,500+ temperature-sensitive air/freight shipments for healthcare companies from 64 origins and 163 destinations. And we ensure exacting control every step of the way, including data loggers for temperature monitoring of pharmaceuticals in transit or storage. You can also count on our experts to troubleshoot and plan for transportation contingencies and tailor last-mile delivery solutions.

UPS Temperature True^®

To meet a wide range of products and budget requirements, we offer four UPS Temperature True air and ocean freight service options. From UPS Temperature True Plus that provides air and white-glove service for high-value time-critical products, through UPS Temperature True Saver for cost-conscious shipments, along with options for dangerous goods, you can count on UPS to provide secure and reliable cold chain service for vital pharmaceutical products.

UPS Temperature True^® Cryo

When your critical biologics are on the move, peace of mind is priceless. UPS Temperature True Cryo service includes delivery of pre-charged, liquid-nitrogen dry-vapor shipping containers directly to your location, complete with documentation and pre-printed shipping labels. UPS picks up the loaded shipment for transportation and retrieves the empty container at its destination for reconditioning and re-use.

UPS Temperature True^® Packaging

Our thermal management world-class packaging consulting services offers customized packaging that is efficient, cost effective and provides peace of mind for your temperature-sensitive shipments. Ranging from small packaging through cargo loads, our custom solutions can also be optimized for in-transit monitoring devices.

PharmaPort™ 360

For many pharmaceutical and biological shipments, 2 degrees Celsius is all that separates a compliant delivery from an inventory loss, so strict temperature protection is critical. The PharmaPort 360 container monitors for consistent temperature through integrated environmental sensors and GPS/GSM communications to proactively maintain product integrity as shipments move through the supply chain.

UPS Proactive Response^®

UPS Proactive Response offers a sophisticated monitoring engine and dedicated logistics experts who continuously observe your critical shipments and take action when needed. If a potential risk is identified, or if your shipment can't be delivered as scheduled, we initiate service recovery procedures based on your pre-defined instructions.

UPS Proactive Response^® Secure