More shoppers are buying online because schedules are packed and shopping from a computer or smartphone provides convenience with multiple retail options.
Those same busy shoppers are frequently away from home and miss package delivery attempts. And that frustration may limit the frequency that shoppers are buying online. But when you offer alternate delivery locations, conveniently accessible to customers, you solve those problems and encourage more purchases more frequently.
There are more than 24,000 UPS Access Point® locations across Europe and North America. They are common in large cities where consumer need is greatest. Our team scouts neighborhoods to find local businesses that are safe and convenient options for your customers to pick up their online purchases.
Here's how it works:
And since schedules change, invite your customers to sign up for UPS My Choice® service, so they can proactively redirect and reschedule eligible shipments as needed. The extra flexibility improves the overall shopping experience, helping you boost customer satisfaction and the likelihood of repeat sales.
Our international network means you and your customers know what to expect whether you're shipping in-country or across continents. The precision and reliability of the network allows you to build confidence as your business crosses borders.
Your customers are looking for the same confidence and convenience with the UPS Returns process. Unease can contribute to cart abandonment, so offering a network of drop-off locations can help assure customers of easier returns.
Encourage consumer management of delivery changes and locations
Integrate APIs designed to improve online efficiency, accuracy, and flexibility
Provide flexible options to help ease customer concerns
Add UPS Access Point locations to your online checkout with one click to HubBox
Give your online customers additional delivery options that work with their schedule.Display the videoOpen the link in a new window
Explore UPS's latest Sustainability Report to see how we're creating more sustainable logistics solutions with our worldwide partners.
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools, and features