Service Alerts

Flooding Continues to Impact Service in Iowa

Flooding continues to impact service in Iowa today.

We will work to ensure the safety of our employees while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.

Continue to check here for the latest information about service impacts and to track the status of your packages. As we assess local conditions, we will post ZIP codes where no pickups or deliveries are being made.

Resources

To be notified by email or text when the status of your package changes, select Send Updates when reviewing your shipment status after tracking your shipment on ups.com.

Get more control over deliveries and reroute packages to another location by signing up for UPS My Choice^® service. New to UPS My Choice? Sign up Now.

Visit the UPS Email Communications page to sign up for latest news, critical updates and other announcements.

Our UPS Virtual Assistant is here to help. Access the same up-to-date tracking information as our customer care representatives on your schedule.

For more information about service impacts on UPS^® Freight pickups and deliveries, visit UPS Freight Advisories. To track air or ocean freight shipments, visit Flex^® Global View or call 800-443-6379.

Contact your local The UPS Store directly for information about any impacts to hours of operation. Visit The UPS Store to find the location nearest you. UPS Access Point™ locations’ hours of operation may be impacted in affected areas.

Note that the UPS Service Guarantee does not apply to shipments affected by this service disruption. For more information, refer to the UPS Tariff/Terms and Conditions of Service.