Summary (Last Updated: 11/17/2017; 07:28) Service to Puerto Rico Resumed
Pickups and Deliveries Underway in Puerto Rico
UPS has reestablished delivery service to all areas of Puerto Rico. Air and package shipments, UPS® Freight services and UPS On-Call Pickup® services are now available in all ZIP codes.
Contingency plans are in place to help ensure all shipments are delivered to their final destinations as quickly as conditions permit but we expect continued challenges before operations return to normal.
Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature. For more information, refer to the UPS Tariff/Terms and Conditions of Service.
UPS Hold for Pickup Services
Throughout Puerto Rico some residents are living in alternative dwellings. In response, we have special hold for package pickup services at all package centers.
For information on how UPS is providing natural disaster relief support, visit the UPS Pressroom.
To be notified via email or text when the status of your package has changed, select the Notify me with Updates feature when tracking your shipment on ups.com.
Contact your local The UPS Store directly for information about any impacts to hours of operation. Visit The UPS Store to find the location nearest you.