Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below. A gold alert ribbon will also appear at the top of all ups.com pages. If there is no service alert information below, the UPS transportation network is operating normally.
Summary (Last Updated: 08/05/2020; 17:47) Service Impacted by Hurricane Isaias
Service Impacted by Hurricane Isaias
UPS services in the Eastern U.S. have been impacted by Hurricane Isaias, now classified as Post-tropical Cyclone Isaias. While all local UPS facilities are picking up and delivering, some delays are anticipated.
We will work to ensure the safety of our employees while minimizing effects on service. Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit. You can get the latest tracking information on your shipment by visiting ups.com/tracking.
Summary (Last Updated: 05/06/2020; 12:14) UPS is open for business: Service impacts related to Coronavirus
UPS is Open for Business
UPS operations will continue, with daily collections and deliveries except where constrained by government restrictions.
Suspension of Service Guarantee
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (also referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.