UPS SMS Program

You can find out the status of your shipments by setting up UPS SMS Tracking when tracking online. Simply opt into the service to begin tracking with SMS. To do so:

1. Go to ups.com, enter your tracking or InfoNotice number into the tracking area located on the left side of the screen, and select Track. You will be redirected to the Tracking Detail page.
2. From the Tracking Detail page, add SMS notifications by selecting Request Status Updates.
3. When selecting the type of notification, select SMS Text, then select Add New Number, and enter your mobile number to opt in.
4. Select the checkbox to confirm that you agree to the UPS SMS Program Terms of Use and the UPS Privacy Policy.
5. Select Submit, then confirm your request from your mobile phone. Once confirmed, UPS will send you SMS text messages with your tracking status for this one shipment. You will not be asked to verify your request from your phone again unless you choose to opt-out* of the service.

To track packages while on the go, send UPS an SMS to get the status of your shipment. Simply text your tracking keyword followed by your tracking number to your country SMS number and we'll reply with your shipment status details. If you are new to receiving text messages from UPS, this also opts you in to our SMS notifications program.

Find UPS Locations

Find a nearby UPS location, dropbox or UPS authorized shipping outlet while on the go. Just text your country keyword followed by your city or postal code to your country SMS number. UPS will respond with up to three nearby locations.

*Standard data rates may apply. You may receive multiple messages.

UPS Privacy Policy

SMS Terms of UseOpen the link in a new window